English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

237 Posts

11-21-2007

CA

353 Signins

3514 Page Views

  • Posts: 237
  • Registered: ‎11-21-2007
  • Location: CA
  • Views: 3514
  • Message 11 of 18

Re: Easy Resume IS BROKEN

2017-12-13, 1:32 AM

I now have some further information. 

 

As of Version 1703 in April, System Interface Foundation was version 1.0.78.0. This was true until a few days ago. 

 

You should me how to get rid of Easy Resume, which I did. Today was Patch Tuesday. I am running V1709 Build 16299.125.

 

I click on Companion (which went out with Easy Resume) and allowed it to update. It took about 20 minutes to update and many drivers were updated. Now System Interface Foundation is V1.1.12.0 which is newer. 

 

Companion seems to be back. Easy Resume is turned OFF, and the computer starts without error. It had been starting with a reliability error every day for 6 months. Only after I uninstalled Easy Resume did this error go away. 

 

It appears that the new SIF V1.1.12.0 may be working correctly as well.

 

Thank you for providing the uninstall information. I could not have proceeded without it. 

 

 

Reply
Options

237 Posts

11-21-2007

CA

353 Signins

3514 Page Views

  • Posts: 237
  • Registered: ‎11-21-2007
  • Location: CA
  • Views: 3514
  • Message 12 of 18

Re: Easy Resume IS BROKEN

2017-12-21, 23:10 PM

Update. It has all failed again. 

 

I did a new install of Windows and Dolby (audio driver) and Fingerprint Reader would not install. That means these two pieces of your Lenovo software are incompatible with Windows 10. You can post install but that does not make them compliant. 

 

Fundamentally Lenovo software is broken and needs an overhaul. Right now my Lenovo computer will not go 1 hour without breaking. 

 

Try this. You can prove it for yourself.

 

Reply
Options

330 Posts

08-28-2013

US

626 Signins

5743 Page Views

  • Posts: 330
  • Registered: ‎08-28-2013
  • Location: US
  • Views: 5743
  • Message 13 of 18

Re: Easy Resume IS BROKEN

2017-12-22, 0:17 AM
I don't know what your machines issue is but I have not had this issue with companion (now called vantage) on my new x1c5 on 1709 or my p50 on 1703. What gen of x1 do you have and is it a carbon or yoga? What bios are you running on it?
I own a Y510p SLI (retired), Yoga 2 Pro, X220T, P50 4K (sold), X1C5
Reply
Options

237 Posts

11-21-2007

CA

353 Signins

3514 Page Views

  • Posts: 237
  • Registered: ‎11-21-2007
  • Location: CA
  • Views: 3514
  • Message 14 of 18

Re: Easy Resume IS BROKEN

2017-12-22, 1:56 AM

X1 Carbon with BIOS 1.32 and all newest software. The errors can ALL be traced to Lenovo Software being ON or OFF 

 

You also may not have Conexant Audio. 

 

 

Reply
Options

330 Posts

08-28-2013

US

626 Signins

5743 Page Views

  • Posts: 330
  • Registered: ‎08-28-2013
  • Location: US
  • Views: 5743
  • Message 15 of 18

Re: Easy Resume IS BROKEN

2017-12-22, 3:52 AM
There are 5 versions of the carbon for instance mine only has a bios as high as 1.26 and it does have conexant.
I own a Y510p SLI (retired), Yoga 2 Pro, X220T, P50 4K (sold), X1C5
Reply
Options

237 Posts

11-21-2007

CA

353 Signins

3514 Page Views

  • Posts: 237
  • Registered: ‎11-21-2007
  • Location: CA
  • Views: 3514
  • Message 16 of 18

Re: Easy Resume IS BROKEN

2018-01-02, 21:07 PM

Over this past week (Dec 26 through Dec 31), BIOS has been updated (1.33), UNAV updated (119), Wi-Fi (20.0.2). Wi-Fi was problematic because Pro Set would not install. Intel and Pro Set was a problem in Windows 1703 this past summer and they (Intel) provided a special version. Then now, Pro Set would not update. I uninstalled Pro Set, and the Wi-Fi driver and then installed the package. All installed well. So far since and including Jan. 1, the computer is working well. 

 

I won't know for a week or so if the errors have gone. Please do look at Reliability History. On any half decent machine, there should be zero errors in 30 days of punishing hard use. Windows 7 could easily do this. 

 

 

Reply
Options

8 Posts

06-23-2014

US

13 Signins

152 Page Views

  • Posts: 8
  • Registered: ‎06-23-2014
  • Location: US
  • Views: 152
  • Message 17 of 18

Re: Easy Resume IS BROKEN

2019-09-23, 23:03 PM

Well, I see something called Easy Resume operating.  Suddenly in the middle of nothing in particular, my computer either goes to sleep or shuts down I'm not quite sure actually.  Also lots of other weird stuff, like constantly getting messages on Word and Excel files saying unable to open, wrote file type, may be corrupt, and then I re-boot and the files are perfectly fine!  

Reply
Options

2 Posts

10-17-2020

NZ

4 Signins

15 Page Views

  • Posts: 2
  • Registered: ‎10-17-2020
  • Location: NZ
  • Views: 15
  • Message 18 of 18

Re:Lenovo Easy Resume

2020-10-18, 0:59 AM

Here's how I can reliably put my ThinkPad 13 Gen 2 into BSOD in 1.5 minutes:

 

  1. Set the display-off timer to 1 minute
     
  2. Disable the mouse, refrain from typing anything for 1.5 minutes.   (The screen should go completely dark after 1 minute; and the red power-light LED should stay lit.)
     
  3. BSOD.   (The red power-light LED is lit, and the laptop is unresponsive to keystrokes, mouse movements, lid open/close.)
     
  4. Depressing the power button for about 10 seconds will force a shutdown.  (This step is important for your personal safety, as your laptop may overheat.   Mine certainly has done so, on several occasions.)


Here's how I'm currently mitigating the fire-hazard risk, the near-term annoyance of a discharged battery, and the longer-term expense of a premature battery replacement due to heat-damage while discharging rapidly:

 

  1. Set the display-off timer (in Windows Power Options) to "Never"
     
  2. Change the Windows-default Power Options so that it should never sleep or hibernate, e.g. so that a lid-close (should) cause a shut-down rather than a sleep, and so that the "Sleep" option doesn't appear in the Power menu.    (I don't trust my ThinkPad to stay asleep now that I know it has BIOS-level support (!) for a 1-hour timer on it actually going to sleep -- see https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X240-and-X240s-new-software-Lenovo-InstantOn-Beta/m-p/1295809.   Shutting down is quick.  A cold-boot restart takes a few minutes, but I'm willing to pay that price to mitigate the fire-hazard.  Take a look at YouTube 2aOICtMyKTk, if you think an overheating laptop isn't a worry.)
     

I'm still searching for a less-drastic way to mitigate the fire-hazard risk of BSOD on my ThinkPad.   Here's what I have tried... and all are ineffective:

 

  1. Unselect the "Easy Resume" feature in Lenovo Vantage.
  2. Stop the "Lenovo Easy Resume Service", using Services Manager.
  3. Disable the "System Foundation Interface V2 Device", using Device Manager.   
  4. Uninstall the "System Foundation Interface V2 Device", using Device Manager, see https://support.lenovo.com/nz/en/solutions/ht506070.  Also uninstall Lenovo Vantage (by right-clicking on its icon in the Start menu), because it can't be a good idea to run an app that is trying to control an uninstalled device.


BTW I'm one version stale on the BIOS for my ThinkPad 13 Gen 2: it's running R0JET42W 1.27.  Lenovo released v1.28 recently (on 28 Sep 2020) but I see nothing in its README.txt to suggest that installing it might address the issue.

 

Also BTW I have had a level-3 service ticket open with Microsoft on this issue since 28 Aug 2020.   Approximately 50 service-steps have been completed by my service rep, to date, during our (roughly) 8 sessions.  His engineering-support team has analysed many logfiles.   If I can't get this sorted pretty soon through the Microsoft service ticket, my fallback position is to boot it into Linux. 

 

  • https://docs.microsoft.com/ed-us/windows/win32/power/system-power-states : "To the user, the system appears to be either on or off. There are no other detectable states. However, the system supports multiple power states..."  
  • https://www.kernel.org/doc/html/v4.15/admin-guide/pm/sleep-states.html: describes how to observe and control the power states supported by your platform's BIOS.

    There's a lot of chatter in the blogosphere about how to sort out sleep-issues with Lenovo Win10 builds.   

    It's apparently a difficult problem, not something that can be sorted by chatting in this techforum.... but if anyone finds a solution or has a promising approach, I hope they'll post here!
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete