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HBOZ
Paper Tape
Posts: 1
Registered: ‎09-08-2017
Location: US
Views: 244
Message 1 of 2

Lenovo/ThinkPad X1 Yoga 2nd

OS: Windows 10

Machine: Lenovo X1 Yoga

Dock: USBC docking station, Lenovo (connected to laptop via USBC cable)-

Installed latest Synaptics Ultranav Driver (19.23.4.99)

 

Not sure if this issue related to hw/sw related but when

Restart with dock connected (+ mouse)

 

Open an affected app

Scrolling from trackpad + mouse works in all applications

 

When Undock

Scrolling from trackpad doesn't work in the affected applications

 

Redock (+mouse)

Scrolling from trackpad doesn't work in the affected applications

 

Undock

Scrolling from trackpad doesn't work in the affected applications

 

Redock (without mouse)

Scrolling from trackpad (while docked) doesn't work in the affected applications

 

Undock

Scrolling from trackpad doesn't work in the affected applications

 

Undock

Scrolled with the touchscreen, works fine

Scrolling from trackpad doesn't work in the affected applications

 

To resolve the issue, one can close and reopen the affected application and it will work until the next undock.

List of affected applications so far in my experience:

- Vivaldi (web browser)

- Slack

 

 

Any suggestions or anyway to troubleshoot? Much appreciated.

Community SeniorMod
Community SeniorMod
Posts: 9,103
Registered: ‎01-01-2010
Location: US
Views: 241
Message 2 of 2

Re: Lenovo/ThinkPad X1 Yoga 2nd

what dock? so someone with same hardware can test.

Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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