08-10-2019 10:25 AM
My Lenovo ThinkPad x1 yoga 2nd gen speakers are not working. I tried resetting it three times, downloaded the latest drivers for Conexant Smart audio. I tried using Bluetooth with my headphones, and that didn't work. I was only able to get audio if I used my aux cord.
09-11-2019 06:24 AM
Welcome to the Lenovo forum discussion!
Based from what you have explained, this is a clear indication of a hardware malfunction with the laptop. We recommend contacting the Lenovo Think Line support at 1-800-932-0465 and inquire for a warranty service claim. Alternatively, you try bringing the laptop to a service provider https://support.lenovo.com/us/en/solutions/ht118678?CID=ww:lenovosocial:20x9m6 (filter by country) and check for a repair option.