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Pacific18
What's DOS?
Posts: 1
Registered: ‎08-10-2019
Location: US
Views: 91
Message 1 of 2

Lenovo ThinkPad X1 yoga 2nd Gen Speakers not working

My Lenovo ThinkPad x1 yoga 2nd gen speakers are not working. I tried resetting it three times, downloaded the latest drivers for Conexant Smart audio. I tried using  Bluetooth with my headphones, and that didn't work. I was only able to get audio if I used my aux cord.

Social Support Agent
Social Support Agent
Posts: 413
Registered: ‎08-02-2018
Location: US
Views: 39
Message 2 of 2

Re: Lenovo ThinkPad X1 yoga 2nd Gen Speakers not working

Hi Pacific18! 

 

Welcome to the Lenovo forum discussion! 

 

Based from what you have explained, this is a clear indication of a hardware malfunction with the laptop. We recommend contacting the Lenovo Think Line support at 1-800-932-0465 and inquire for a warranty service claim. Alternatively, you try bringing the laptop to a service provider https://support.lenovo.com/us/en/solutions/ht118678?CID=ww:lenovosocial:20x9m6 (filter by country) and check for a repair option. 

 

Regards,



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