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08-10-2019

US

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Lenovo ThinkPad X1 yoga 2nd Gen Speakers not working

2019-08-10, 17:25 PM

My Lenovo ThinkPad x1 yoga 2nd gen speakers are not working. I tried resetting it three times, downloaded the latest drivers for Conexant Smart audio. I tried using  Bluetooth with my headphones, and that didn't work. I was only able to get audio if I used my aux cord.

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434 Posts

08-02-2018

US

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  • Posts: 434
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Re: Lenovo ThinkPad X1 yoga 2nd Gen Speakers not working

2019-09-11, 13:24 PM

Hi Pacific18! 

 

Welcome to the Lenovo forum discussion! 

 

Based from what you have explained, this is a clear indication of a hardware malfunction with the laptop. We recommend contacting the Lenovo Think Line support at 1-800-932-0465 and inquire for a warranty service claim. Alternatively, you try bringing the laptop to a service provider https://support.lenovo.com/us/en/solutions/ht118678?CID=ww:lenovosocial:20x9m6 (filter by country) and check for a repair option. 

 

Regards,



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