English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

1 Posts

03-06-2020

NL

1 Signins

0 Page Views

  • Posts: 1
  • Registered: ‎03-06-2020
  • Location: NL
  • Views: 0
  • Message 1 of 3

Lenovo Thinkpad X1 7th gen - Black screen at start up

2020-03-06, 17:21 PM

Hi guys,


I have a problem with a Lenovo Thinkpad X1 (7th gen).

When powered on, it just shows the Lenovo logo and then just a black screen.

 

I have tried running the diagnostics (all test passed), re-installed Windows 10, ran startup repair.. Nothing has worked so far.
Has anyone else seen this? 
Any idea how to solve it?

 

Thank you.

Reply
Options

4 Posts

03-08-2020

US

3 Signins

25 Page Views

  • Posts: 4
  • Registered: ‎03-08-2020
  • Location: US
  • Views: 25
  • Message 2 of 3

Lenovo Thinkpad X1 7th gen - Black screen at start up

2020-03-08, 14:23 PM
I have similar problem. See my post in this forum with topic 'X1 Carbon Gen 7, startup problem after hibernate'
Reply
Options

1 Posts

03-09-2020

US

1 Signins

15 Page Views

  • Posts: 1
  • Registered: ‎03-09-2020
  • Location: US
  • Views: 15
  • Message 3 of 3

Re:Lenovo Thinkpad X1 7th gen - Black screen at start up

2020-03-09, 17:48 PM

I come up with the same problem an hour ago just with a little bit differently.

 

This is the first time that I using Windows 10 facing with a full black screen which showing to me.

 

When i start the X1 Gen 7 laptop an hour ago.

 

It got a full black screen with just a cursor moving around for me to see.

 

Except the white cursor, there is nothing to see on the screen. The screen is fully black.

 

When i press the Ctrl+Alt+Del, there are no response.

 

When press Windows+Shift+Alt+Ctrl+B  the screen just lights up and shows me for a second.

 

Then I have an idea. Just type the log in password to log in as usual.

 

Then I log in successfully and I can see anything that I prefer to see.

 

And then i disable the windows spotlight. I think this may be one of the reasons that causing this problem.

 

I guess this is because I am using windows spotlight as lock screen background 

 

under the environment that has no Internet network provided.

 

 

 

 

 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete