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15 Posts

05-15-2015

Chicago, IL

13 Signins

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  • Posts: 15
  • Registered: ‎05-15-2015
  • Location: Chicago, IL
  • Views: 119
  • Message 1 of 1

Lenovo Thinkpad X1 Carbon Type 34xx screen goes black

2015-12-03, 18:28 PM

Hello everyone,

 

I have a user who's X1 Carbon goes blank when not being used and the machine will not turn on. Instead the screen will remain black and he has to restart the machine in order to resume using the machine. The power button is a solid green when the machine is in this black screen state. 

 

Any suggestions on resolving this?

 

Thanks

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