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tgcs
Paper Tape
Posts: 6
Registered: ‎09-27-2016
Location: RO
Views: 2,890
Message 1 of 8

Lenovo X1 Carbon 3rd Gen Function Key not toggling nor Locking

Dear Forum Support,

 

Recently I have had issue with my Function key at the bottom left of my keyboard. The Function Keys do work correctly, its just this bottom left corner key "Fn" which cannot allow me to toggle between special function and regular function key.

 

In order to use the regular function key i have to go to Keyboard, Function Key, switch to regular, and restart the computer.

 

I recently did some change to my computer to improve gaming experience: update all drivers, update to windows 10, remove all windows things (system->Performance->Settings-> for best performance), I also use my battery for best performance and my video card (intel hd 5500).

 

Nothing that should impact the Fn key except maybe the driver update for the keyboard, I actually do not know if I had to do a driver update specifically for the keyboard after the windows 10 update.

 

I do have to use the Fn key regularly for Excel, and for gaming. But still less than many other keys (WASD) or (123456) or (shift, ctrl, tab)

 

My question is:

 

I cannot do a hardware scan, so how can i confirm that this specific key is not working properly or that something is blocking its use instead?

 

Is there any way to block this key (activate or deactivate) that I might have done by mistake? (for example: pressing it for more than 10 seconds, or pressing it 10 times in a row, etc..)

 

Looking forward to your help and attention,

 

Best,

Ted

tgcs
Paper Tape
Posts: 6
Registered: ‎09-27-2016
Location: RO
Views: 2,690
Message 2 of 8

Re: Lenovo X1 Carbon 3rd Gen Function Key not toggling nor Locking

I still have this problem, been waiting for a fix thanks!
Community SuperMod
Community SuperMod
Posts: 4,540
Registered: ‎04-25-2008
Location: US
Views: 2,688
Message 3 of 8

Re: Lenovo X1 Carbon 3rd Gen Function Key not toggling nor Locking

Hi tgcs, and welcome to the Lenovo User Community!

 

That's an unusual problem. Perhaps you have a hardware issue with the Fn key? What happens when you use Lenovo Settings to toggle the operating mode of the Fn key?

 

SettingsFnKeyOptoins.JPG

 

I don't work for Lenovo. I'm a crazy volunteer!
tgcs
Paper Tape
Posts: 6
Registered: ‎09-27-2016
Location: RO
Views: 2,673
Message 4 of 8

Re: Lenovo X1 Carbon 3rd Gen Function Key not toggling nor Locking

I have exactly these settings, and if i change the settings and restart the PC still does not work.
Once I press the Fn Key nothing happens no light lights up, and Fn+ any key does not do anything.

 

Edit: Should I check under the key, popping it?

tgcs
Paper Tape
Posts: 6
Registered: ‎09-27-2016
Location: RO
Views: 2,669
Message 5 of 8

Re: Lenovo X1 Carbon 3rd Gen Function Key not toggling nor Locking

Alrigth thanks I found it. I had never installed the Lenovo Settings windows 10 app!

 

So I was able to turn it back on!!!!!

 

So happy now I dont have to do $A$1 all the time I can just use F4

tgcs
Paper Tape
Posts: 6
Registered: ‎09-27-2016
Location: RO
Views: 2,666
Message 6 of 8

Re: Lenovo X1 Carbon 3rd Gen Function Key not toggling nor Locking

Still it does not work to do Fn+Esc to toggle, I will have to always go in Lenovo Settings to switch between special and function. It seems the Fn Key just does not work.
tgcs
Paper Tape
Posts: 6
Registered: ‎09-27-2016
Location: RO
Views: 2,666
Message 7 of 8

Re: Lenovo X1 Carbon 3rd Gen Function Key not toggling nor Locking

If I use the On Screen Keyboard:

Pressing Shift, or Control lights up the keys on the on screen Keyboard

Pressing Fn does not light up the key on the screen Keyboard

Community SuperMod
Community SuperMod
Posts: 4,540
Registered: ‎04-25-2008
Location: US
Views: 2,659
Message 8 of 8

Re: Lenovo X1 Carbon 3rd Gen Function Key not toggling nor Locking

I've been assuming you have the latest Hotkey Features Integration software loaded?

I don't work for Lenovo. I'm a crazy volunteer!

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