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sarah123
Paper Tape
Posts: 1
Registered: ‎10-14-2019
Location: GB
Views: 57
Message 1 of 1

Lenovo X1 Carbon 3rd Gen won't switch on

Hello,

I hope someone can help. I was using my laptop yesterday and out of the blue the screen went light blue and showed some error. After a while I switched it off and now i cannot switch it on again. When I try to switch it on the power button and the keyboard light up but the screen won't switch on. I tried pressing the button for several seconds and releasing a few times but it wouldnt work. I also tried to reset it through the pinhole but nothing happens when i press the reset button. lastly, i tried connecting it to another monitor via an hdmi cable - but the monitor stays black.

Can someone help please? I have lots of work saved on my laptop and I am not quite sure how to retrieve it now.

 

thanks

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