10-14-2019 04:10 AM - edited 10-14-2019 04:13 AM
I hope someone can help. I was using my laptop yesterday and out of the blue the screen went light blue and showed some error. After a while I switched it off and now i cannot switch it on again. When I try to switch it on the power button and the keyboard light up but the screen won't switch on. I tried pressing the button for several seconds and releasing a few times but it wouldnt work. I also tried to reset it through the pinhole but nothing happens when i press the reset button. lastly, i tried connecting it to another monitor via an hdmi cable - but the monitor stays black.
Can someone help please? I have lots of work saved on my laptop and I am not quite sure how to retrieve it now.