03-25-2019 12:10 PM
I'm having a BIG problem with my 4th Gen X1 Carbon laptop. When it's on it seems to work fine but if I need to power it off or do a restart. When It tries to turn back on, the power light flashes once as does the function bar then it turns off. I have to wait at least 5 minutes before I can turn it back on.
I have tried the diagnostic software and everything passes with the exception of the Fan. it says "Not Available". I'm unsure if the fan is grayed out by design or if that is where the problem could be.
If anyone has come across this before please let me know. I have limited confidance it the system untill I can resolve this issue.