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09-26-2019

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Lenovo X1 Carbon Thinkpad 7th Gen Skype for Business problem

2019-09-26, 15:05 PM

I bought a new Lenovo Thinkpad X1 Carbon few days before. While overall it performs excellent, it keeps disconnecting from Skype for Business during calls. Atleast twice, it has disconnected me from skype during my screen sharing live calls. It doesnt happen with any of my other laptops on Windows and Mac so I dont think this case should be opened for Microsoft. The Wifi connection is stable during such examples.

 

Looks like there could be an issue that must be resolved. Any suggestion please ?

 

Best regards,

Kailash

 

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Re: Lenovo X1 Carbon Thinkpad 7th Gen Skype for Business problem

2019-09-26, 15:22 PM

Is there any error showing in the event log?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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6 Posts

09-26-2019

US

3 Signins

61 Page Views

  • Posts: 6
  • Registered: ‎09-26-2019
  • Location: US
  • Views: 61
  • Message 3 of 3

Re: Lenovo X1 Carbon Thinkpad 7th Gen Skype for Business problem

2019-12-15, 15:48 PM

Hi Rich, I did not test skype on this laptop after it kept disconnecitng me from live calls. I will capture event log while testing it next and will update this thread

 

Thanks for your response

 

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