10-31-2014 02:47 AM - edited 10-31-2014 03:00 AM
Good morning - This is mostly directed at Lenovo Support Staff, but also to those with a X220 Tablet or similar.
After hours of troubleshooting, I finally found the cause of my Windows 7 Pro Shutdown issue.
The Tablet would hang at Shutdown, then BSOD. I systematically removed drivers until I found the cause.
The current installed version of the Thinkpad Tablet Button Driver, Version 1.04.0.0 as installed by System Update was the culprit. As soon as I uninstalled that driver, no more issues.
I have yet to try the driver that is available from Windows Update - if I have a similar issue, I will go ahead and update this post.
Hopefully this will provide some enlightenment to those few who've had to track down a similar issue, and let's hope Lenovo will respond.
I realize this is in the wrong forum. Can the Moderator please move it to the X-Series Tablet Forum? Thanks
Solved! Go to Solution.
10-31-2014 03:26 AM
I appreciate your support on the issue, but if you mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Hope this helps!
10-31-2014 08:22 AM
10-31-2014 09:10 AM
11-02-2014 11:47 PM
Can you please provide us the BSOD files to verify the issue; you can get the dump files from C:\Windows\Minidump folder, which you can post it to any third party link.
Hope to hear back soon!
11-03-2014 01:17 AM
Actually, as I found out from the following Thread: http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/X230T-not-shuttung-down-after-BIOS-syst...
That my issue is pretty much a duplicate, wherein the Lenovo PM Device driver provided by System Update was causing the Shutdown 'Hang' then subsequent BSOD.
Once I removed the Lenovo System Update supplied Driver, I replaced it with the version provided by Windows Update and this corrected the issue.
Please see that thread for the most up to date information.
I do not have the BSOD File, as I re-installed Windows after the issue occured.