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4 Posts

02-20-2019

US

10 Signins

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  • Posts: 4
  • Registered: ‎02-20-2019
  • Location: US
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  • Message 1 of 2

Lenovo X380 BSOD during signin in after connecting USB-C docking

2019-03-05, 11:46 AM

Hi Guys,

 

We still have issues with our X380 Yoga laptop's. I checked all the driver versions but still the following issue accures.

 

1) Power on laptop

2) Wait for signin screen

3) Connect docking and wait for like 10 sec.

4) Provide password

 

5) After this step the computer freezes after another 10 seconds, provide us a BSOD very quickly and restarts, no dump is getting created and no other error message appears. 

 

The only message we see is DPC Watchdog Violation, but no driver dll or something else.

 

Windows 10 1803, domain joined. 

 

Intel Video drivers are up 2 date.

 

We also installed the Default Lenovo Windows 10 image, this laptop doesn't has this issue so it must be a %&$*(^%$*& driver.

 

Any help is appriciated!

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4 Posts

02-20-2019

US

10 Signins

113 Page Views

  • Posts: 4
  • Registered: ‎02-20-2019
  • Location: US
  • Views: 113
  • Message 2 of 2

Re: Lenovo X380 BSOD during signin in after connecting USB-C docking

2019-03-05, 11:55 AM

The only difference we see during connecting of the USB-C dock is that on our windows 10 domain joined laptop the black popup showing that the microphone is enabled. And during connecting of the dock on the Lenovo image laptop the icon shows a stripe that it is disabled.

 

Does anybody known how we can compare those 2 machines?

 

It's driving us crasy, we've been searching for more then two weeks now.

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