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Marc49
Paper Tape
Posts: 3
Registered: ‎03-18-2019
Location: DE
Views: 173
Message 1 of 6

Lenovo X380 Yoga Integrated Camera not working

Good evening,

I have just received my new X380 Yoga and I have troubles with the integrated camera. It does not show up in the device manager and if I try to use the camera in skype or in the camera app, it states that <nocamerasareattached> 0xA00F4244.

I have updated the camera driver with the latest lenovo driver (Integrated_IR Camera Driver for Windows 10 64-bit (Version 1709) - ThinkPad X380 Yoga). The camera is enabled in the BIOS. The laptop should be equipped with a camera - at least it is written in the data sheet.

I have run every possible update I could find...

 

Has anyone experienced similiar problems? Thanks for your help!

Kind regards

Marc

LenovoUserX380
Fanfold Paper
Posts: 3
Registered: ‎12-09-2018
Location: US
Views: 135
Message 2 of 6

Re: Lenovo X380 Yoga Integrated Camera not working

The camera is shut off by default and needs to be turned on in the Lenovo vantage software

Marc49
Paper Tape
Posts: 3
Registered: ‎03-18-2019
Location: DE
Views: 121
Message 3 of 6

Re: Lenovo X380 Yoga Integrated Camera not working

Unfortunately the camera option (for privacy) does not show up in the lenovo vantage app. Any other ideas?

Kind regards

LenovoUserX380
Fanfold Paper
Posts: 3
Registered: ‎12-09-2018
Location: US
Views: 100
Message 4 of 6

Re: Lenovo X380 Yoga Integrated Camera not working

Open the Windows Start menu.
Type out/search for Lenovo Vantage and open the application.
Open Hardware Settings and select Audio/Visual.
Scroll down to Camera Privacy Mode and note the setting it's on.
If the setting is ON, switch it to OFF and try using 

Marc49
Paper Tape
Posts: 3
Registered: ‎03-18-2019
Location: DE
Views: 82
Message 5 of 6

Re: Lenovo X380 Yoga Integrated Camera not working

I cannot scroll down to those settings, as they simple do not show up. Other ideas, before I hand it over to the technical support?

Kind regards

LenovoUserX380
Fanfold Paper
Posts: 3
Registered: ‎12-09-2018
Location: US
Views: 77
Message 6 of 6

Re: Lenovo X380 Yoga Integrated Camera not working

Perhaps you shouls try using the super administrator account.  however, It work for me with the regular adminitstrator account 

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