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5 Posts

01-13-2009

Rehovot, Israel

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  • Registered: ‎01-13-2009
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Lenovo X60 Keyboard problem

2009-01-13, 9:03 AM

Hello,

 

I have a 1.5 years old thinkpad x60 laptop. Yesterday I removed the keyboard and gave it a thorough cleaning by holding it under warm running water. I plugged it in after an hour.

 

In the beginning, everything was working except the trackpoint. I checked the mouse/trackpoint driver and it showed nothing under the hardware, so I re-installed the trackpoint drivers. There was no change. Neither the trackpoint worked nor it showed anything under control panel>mouse>properties.

 

After a while the keyboard stopped working too. I unscrewed the keyboard again and re-installed it. Again the same thing happened. The keyboard (not trackpoint) was working for a while and then it stopped working. Now after 10 hours neither the keyboard nor the trackpoint is working. I can't even switch on the laptop as the power button is not working either.  When I plugin the AC adapter it just shows the battery and AC power sign (which means the battery is hopefully working fine),

 

Any help will be greatly appreciated.

Regards,

-C 

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5491 Posts

04-25-2008

United States of America

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Re: Lenovo X60 Keyboard problem

2009-01-13, 12:50 PM

Hi cdubey, welcome to the forum!

 

Unfortunately using water to clean the keyboard then plugging it in within an hour was probably fatal to the keyboard, and possibly the X60.

 

If you have accidental damage warranty protection, send it immediately for repair.

 

A new keyboard is not that expensive (<US$100), and you could try that next. There is however a risk that you fried something else in the X60 when you switched it on with the wet keyboard. A new motherboard could be needed next...

 

The only chance you have of making your current hardware work is to remove the keyboard again and leave it and the rest of the laptop somewhere warm and dry for a few days before trying again. Unfortunately there are plenty places where water can stay trapped.

 

If you have a regular warranty (not accidental damage), you could send it in and see what happens (most likely they will charge you for repairs because spills are not covered).

 

And lastly, don't mix with water and electricity! Next time us a small amount of isopropyl rubbing alcohol on a cloth to clean the keys. Follow Lenovo's laptop cleaning guide.

USB-C: Just cos it fits don't mean it works.
I don't work for Lenovo. I'm a crazy volunteer!
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21115 Posts

12-20-2008

Australia, Melbourne

20622 Signins

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  • Message 2 of 4

Re: Lenovo X60 Keyboard problem

2009-01-13, 12:44 PM
you washed your keyboard under running water??? I think you are in need of a new keyboard, you probably broke it...... electronics and water, isn't particularly a great mix....
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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5491 Posts

04-25-2008

United States of America

39816 Signins

762145 Page Views

  • Posts: 5491
  • Registered: ‎04-25-2008
  • Location: United States of America
  • Views: 762145
  • Message 3 of 4

Re: Lenovo X60 Keyboard problem

2009-01-13, 12:50 PM

Hi cdubey, welcome to the forum!

 

Unfortunately using water to clean the keyboard then plugging it in within an hour was probably fatal to the keyboard, and possibly the X60.

 

If you have accidental damage warranty protection, send it immediately for repair.

 

A new keyboard is not that expensive (<US$100), and you could try that next. There is however a risk that you fried something else in the X60 when you switched it on with the wet keyboard. A new motherboard could be needed next...

 

The only chance you have of making your current hardware work is to remove the keyboard again and leave it and the rest of the laptop somewhere warm and dry for a few days before trying again. Unfortunately there are plenty places where water can stay trapped.

 

If you have a regular warranty (not accidental damage), you could send it in and see what happens (most likely they will charge you for repairs because spills are not covered).

 

And lastly, don't mix with water and electricity! Next time us a small amount of isopropyl rubbing alcohol on a cloth to clean the keys. Follow Lenovo's laptop cleaning guide.

USB-C: Just cos it fits don't mean it works.
I don't work for Lenovo. I'm a crazy volunteer!

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5 Posts

01-13-2009

Rehovot, Israel

9 Signins

41 Page Views

  • Posts: 5
  • Registered: ‎01-13-2009
  • Location: Rehovot, Israel
  • Views: 41
  • Message 4 of 4

Re: Lenovo X60 Keyboard problem

2009-01-15, 22:52 PM

Thank you all.

 

My laptop is working now (including the trackpoint). I left it in the open for 3 days. Seems to have done the trick.

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