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pjacobs1
Not applicable
Posts: 1
Registered: ‎01-14-2019
Location: US
Views: 98
Message 1 of 1

Lenovo Yoga 20LD can't connect via Broadband connection

Good afternoon,

 

I have just purchased a Lenovo Thinkpad Yoga X1 3rd Gen laptop.  I am having issues with connecting to a broadband, i.e. cellular, connection.  I have purchased a SIM card from a local cellular carrier, and have verified that the band that this laptop operates on is compatible with their system.  Once I have inserted the card, and powered on the device, I am unable to connect to the broadband connection.  It is just stuck at "connecting".

 

I have verified that the sim card is active, and have gone as far as to swap the sim card from my phone with the one that is in the laptop.  Still having the same issues.

 

I have opened a case with Lenovo support, and unforunately I am receiving the run around with this issue.

 

Anyone have any suggestions on a possible remedy to this issue?

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