08-17-2016 02:03 PM
Some information on my PC:
Version 10.0.10586 Build 10586
System Model - 20CMCTO1WW
System Type - x64
BIOS Version & Date - LENOVO N10ET33W (1.12), 4/6/2015
Two batteries (Internal 3-cell battery & hot-swappable 6-cell rear battery)
My laptop charges normally when it is shut down, charging up to 100% every time, but when it is turned on, it does not want to charge.
I have tried the method presented in the following YouTube video:
This method involves uninstalling my batteries under device manager, along with the AC adapter, rebooting my PC after, and then re-plugging my AC adapter in.
I have tried this method several times, with different variations (shutting down instead of restarting, having the AC adapter plugged in when I am uninstalling the batteries, removing the external battery and only uninstalling the internal battery, etc. etc.) as well, all to no avail.
Also, every time my computer boots up, I get a small window that says "Configuration system failed to initialize" with the header saying, "Another instance is running". Maybe this has something to do with the battery issue?
A picture of this error is here: https://www.google.com/search?q=configuration+system+failed+to+initialize+windows+10&biw=765&bih=758...
Thanks for the help!