03-11-2019 08:20 AM
Within the past few weeks I have noticed that my X1 has had the screen flicker or turn off when I plug it in to an adapter. This has never happened before.
I called Lenovo support because the laptop is still under warranty but they recommended replacing a screen part. I do not think the screen is broken.
Any thoughts on how to fix this?
I use a 65W adapter from 2017
03-11-2019 08:52 AM
There are a mutlitude of things that "manage power". It goes from software, drives to firmware. I would have not jumped so fast in replacing a part.
If it was me, I would take these steps:
First check power managment settings under windows. Not sure on the new/newer gen of the X1, but some Thinkpads have a "behavior" setting for power managment in BIOS. Check that as well. Netc
1. Update firmware/BIOS
2. Update any power managment drivers/software from the Lenovo site
3. Update any other drivers/software that relate to screen, etc.