06-20-2016 12:53 PM - last edited on 06-20-2016 05:52 PM by bananaman
I have a ThinkPad X1 Carbon. Although the pc is not on mute when it goes to sleep or shut down, everytime it comes out of sleep or started, the mute sign is on. When I bring it out of mute there is no sound coming out of the speakers. However, if I plug the headphone jack in, I can hear the sound through the headphone. It seems I did something wrong somewhere. Can you please help me to correct the situation. Thank you.
Moderator edit: Added model to subject
06-20-2016 05:54 PM - edited 06-20-2016 05:54 PM
Hi eselcuk, and welcome to the Lenovo User Community!
1. Which generation X1 Carbon do you have (or what is its model number)?
2. Is it possibly related to this?
Tell us more!
06-20-2016 10:03 PM
Thanks for your reply. The product is: 20A7CTO1WW. I hope this is what you are after. I could not find any info under model number and I don't know which generation but I bought it in 2014.
By the way, the link you provided did not work for me.