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sau6
What's DOS?
Posts: 1
Registered: ‎12-05-2018
Location: US
Views: 2,276
Message 1 of 10

Missing Dolby Vision Option in Lenovo Vantage - X1 Carbon 6th

At first, I had the option to change HDR settings of Dolby Vision through the Lenovo Vantage app. However, I recently had to reinstall Windows 10 on my laptop, and now, I can't seem to find the Dolby Vision option in the app. I checked and updated all the drivers and softwares. Is there a dolby package I need to install?

Community SuperMod
Community SuperMod
Posts: 4,769
Registered: ‎04-25-2008
Location: US
Views: 2,237
Message 2 of 10

Re: Missing Dolby Vision Option in Lenovo Vantage - X1 Carbon 6th

Hi Sau6, and welcome to the Lenovo User Community! Not sure where that went. The Dolby Vision app is downloadable from the Microsoft Store here.

I don't work for Lenovo. I'm a crazy volunteer!
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sausg
Paper Tape
Posts: 1
Registered: ‎04-04-2018
Location: SG
Views: 2,055
Message 3 of 10

Re: Missing Dolby Vision Option in Lenovo Vantage - X1 Carbon 6th

Hi.. Jumping on this thread. I did install the dolby vision app. But the app picture mode dropdown options are all missing. It just shows dolby vision in the dropdown without any of the expected options.
Tobamory
Paper Tape
Posts: 4
Registered: ‎03-04-2019
Location: GB
Views: 1,973
Message 4 of 10

Re: Missing Dolby Vision Option in Lenovo Vantage - X1 Carbon 6th

i could also choose them once now i cant amend them

 

Still doesnt do Vision on Netflix 

TMC1992
Fanfold Paper
Posts: 2
Registered: ‎03-25-2019
Location: US
Views: 1,850
Message 5 of 10

Re: Missing Dolby Vision Option in Lenovo Vantage - X1 Carbon 6th

My machine is X1 Extreme, after it came back from the repair center (they did windows re-installation for fixing my laptop), the picture options in dolby vision are missing. Someone said I should reinstall the display drivers but I did update the monitor driver and I am wondering if I uninstall the monitor driver, will I lost the screen? 

Can anyone provide the procedure how to reintall the display drivers?  THANKS!
2019-03-25_LI.jpg

kissamors
Fanfold Paper
Posts: 4
Registered: ‎10-15-2018
Location: CN
Views: 1,804
Message 6 of 10

Re: Missing Dolby Vision Option in Lenovo Vantage - X1 Carbon 6th

some problem, waiting for fix
Jaki117
What's DOS?
Posts: 1
Registered: ‎08-01-2019
Location: AT
Views: 1,352
Message 7 of 10

Re: Missing Dolby Vision Option in Lenovo Vantage - X1 Carbon 6th

Hi, I have the same problem on my brand new X1 Yoga Gen. 4. I can use HDR without a problem when I enable it in Windows. But I can't change Dolby Vision Picture Mode settings.

ealva
Paper Tape
Posts: 2
Registered: ‎09-02-2019
Location: US
Views: 1,140
Message 8 of 10

Re: Missing Dolby Vision Option in Lenovo Vantage - X1 Carbon 6th

Same problem here, but on X1 Yoga 3rd Gen. In addition, I get a "dolby vision playback is not authorized on this computer" when attempting to play Dolby Vision titles on Netflix or pretty much any Dolby Vision files.

littleted
What's DOS?
Posts: 1
Registered: ‎09-02-2019
Location: GB
Views: 1,131
Message 9 of 10

Re: Missing Dolby Vision Option in Lenovo Vantage - X1 Carbon 6th

Have you all installed the HEVC driver for Netflix, if the Dolby app isn’t working that’s pretty much what it did on mine, but after installed HEVC driver vision worked in Netflix fine 

 

my my old thread here,

 

https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Dolby-Vision-and-X1-Carbon/td-p/4374481

 

 

 

 

ealva
Paper Tape
Posts: 2
Registered: ‎09-02-2019
Location: US
Views: 1,092
Message 10 of 10

Re: Missing Dolby Vision Option in Lenovo Vantage - X1 Carbon 6th

Yes. I have the HEVC drivers installed and can pretty much play HDR titles but only on Edge. Netflix does see the capability to play Dolby Vision based on the tags that I see when I search, but for playback, I get the "not licensed" message.

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