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09-17-2018

LV

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  • Registered: ‎09-17-2018
  • Location: LV
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Need help for ThinkPad x380 yoga opal disk unlock

2018-09-17, 12:42 PM

Our company recently bought 2 x380 Yoga laptops. Our companys policy states that we need to encrypt all our laptop HDD/SDD.

As encryption method we use McAfee drive encryprion DE 7.2.x. 

We didnt know that x380 Yoga by default uses Lenovo NVMe Opal SSD drives, which is way we put our encryption policy in use. 

 

What we did:

At first we discovered that SSD are encrypted using bitlocker, so we decrypted it. After that we deployed McAfee DE and successfully encrypted SSD. We confirmed encryption and did laptop restart. After restart laptop can no longer boot from SSD. Bios stops at choose boot device screen. We can see SSD in boot screen, but choosing disk does nothing, i assume it cant access to the boot sector. It looks like Opal SSD is locked.

 

What can we do in such situation, Is there a way to unlock it? We dont need to preserve data on SSD.

 

 

 

   

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