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gkp
Punch Card
Posts: 7
Registered: ‎07-09-2016
Location: GB
Views: 642
Message 1 of 5

New X1 Carbon 2017 - issues on first boot

I've received an X1 Carbon yesterday (i7-7600u, 16GB, WQHD, 1TB SSD and pretty much all options) and on the first boot Windows had a number of problems during final setup.  This led to a number of "Something went wrong" messages and a freeze at one point but after a couple of restarts it finally got to the desktop.

 

I am concerned there maybe a hardware issue but it could be the combination of hardware options/drivers.

 

A quick hardware test in Lenovo companion didn't show any issues so has anyone else had this type of problem on first boot? 

ThierryPon
Paper Tape
Posts: 6
Registered: ‎11-03-2016
Location: CA
Views: 470
Message 2 of 5

Re: New X1 Carbon 2017 - issues on first boot

No answer yet? The same thing happened to me.

gkp
Punch Card
Posts: 7
Registered: ‎07-09-2016
Location: GB
Views: 467
Message 3 of 5

Re: New X1 Carbon 2017 - issues on first boot

No replies so maybe it's not a common issue.

 

The only good news is after it got going its been fine ever since.  I've bought a number of ThinkPads over the years and this is the first time I've had such an issue which is why I was concerned.

ThierryPon
Paper Tape
Posts: 6
Registered: ‎11-03-2016
Location: CA
Views: 464
Message 4 of 5

Re: New X1 Carbon 2017 - issues on first boot

Mine hangs a lot. I will uninstall all apps I don't want to see and maybe it will go smoother.

ThinkBox
Token Ring
Posts: 214
Registered: ‎08-24-2016
Location: DE
Views: 438
Message 5 of 5

Re: New X1 Carbon 2017 - issues on first boot

my experience is.....

first a windows clean install

then the lenovo drivers..with the lenovo system update tool

and then all windows updates.

then everything runs smoothly....

best regards.

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