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6 Posts

03-06-2009

Richmond, VA

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New X301 --- Can't enroll fingerprints.

2009-03-06, 2:44 AM
Brand new X301 laptop and can't enroll fingerprint via Lenovo Fingerprint Software.  I enter my Windows password (same as power ON password, right?) and try to click on SUBMIT.  SUBMIT button appears to be dead.  No reaction whatsoever.  Rolling mouse over the button gets no reaction either.  What's up with this?   Machine is 1 hour old.  Help please.  Thanks.
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6 Posts

03-06-2009

Richmond, VA

8 Signins

71 Page Views

  • Posts: 6
  • Registered: ‎03-06-2009
  • Location: Richmond, VA
  • Views: 71

Re: New X301 --- Can't enroll fingerprints.

2009-03-07, 4:11 AM

Thanks for all replies.  I went to bed grumpy and when I rebooted this morning, everything worked fine.  (i.e., it registered my fingerprints with no problem).  No clue what happened overnight, but I'm thrilled and will keep my fingers crossed.

 

Sarah

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50 Posts

10-04-2008

Los Angeles

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Re: New X301 --- Can't enroll fingerprints.

2009-03-06, 6:57 AM
Look in BIOS to make sure fingerprint seting is "on". 
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5673 Posts

04-25-2008

United States of America

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Re: New X301 --- Can't enroll fingerprints.

2009-03-06, 11:42 AM
If you set a BIOS password, it will only be the same as your Windows password if you made it the same.
USB-C: Just cos it fits don't mean it works.
I don't work for Lenovo. I'm a crazy volunteer!
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117 Posts

11-27-2008

United Kingdom

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Re: New X301 --- Can't enroll fingerprints.

2009-03-06, 14:13 PM
That's right. If the Submit button is disabled that sounds like you don't have a Windows password set. You might have bypassed that step when you set up the PC.
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6 Posts

03-06-2009

Richmond, VA

8 Signins

71 Page Views

  • Posts: 6
  • Registered: ‎03-06-2009
  • Location: Richmond, VA
  • Views: 71
  • Message 5 of 6

Re: New X301 --- Can't enroll fingerprints.

2009-03-07, 4:11 AM

Thanks for all replies.  I went to bed grumpy and when I rebooted this morning, everything worked fine.  (i.e., it registered my fingerprints with no problem).  No clue what happened overnight, but I'm thrilled and will keep my fingers crossed.

 

Sarah

0 person found this solution to be helpful.

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5673 Posts

04-25-2008

United States of America

40126 Signins

772310 Page Views

  • Posts: 5673
  • Registered: ‎04-25-2008
  • Location: United States of America
  • Views: 772310
  • Message 6 of 6

Re: New X301 --- Can't enroll fingerprints.

2012-10-14, 12:38 PM
USB-C: Just cos it fits don't mean it works.
I don't work for Lenovo. I'm a crazy volunteer!
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