10-18-2017 03:08 PM
I never had problems imaging Lenovo Laptops, so we got a X270 as a demo and i put Windows 10 Enterprise on there, enabled the chip in bios and it is using TPM 2.0 which is the only difference compared to T550, T450 and P50 i had image. Whenever i try to start bitlocking (encrypting the drive) i'll put in a pin number, recovery is stored in Active Directory but as soon as it restarts I get the following error:
"The BitLocker Encryption key cannot be obtained. Verify that the Trusted Platform Module (TPM) is enabled and ownership has been taken. If this computer does not have a TPM, verify that the USB drive is inserted and available. C: was not encrypted"
I can't think of anything else to fix this. Since this is a 30 day demo trial, we might as well send it back. We have NVME for HPS which I am able to put our image on and bitlock with no issues. I can't believe I don't see much online about this. I can't be the only one. Any suggestions much appreciate it.
10-18-2017 05:04 PM