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rudiwave
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Posts: 7
Registered: ‎11-02-2018
Location: AT
Views: 2,355
Message 1 of 9

Problem with PWMTR64V.dll

Hey!

 

I recently installed Windows from scratch. After everything was done, I always get the following message on startup:

 

[german translation]: There is a problem with starting C:\Program Files(x86)\ThinkPad\Utilities\PWMTR64V.dll

The module could not be found.

 

I already googled a bit and tride to solve it with the administrative tools, however nothing worked...

Can someone help me here? And yes I am already running all new updates!

 

Thanks in advance,

 

greetings; Rudi 

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Posts: 1,255
Registered: ‎07-21-2010
Location: US
Views: 2,325
Message 2 of 9

Re: Problem with PWMTR64V.dll

Did you try the below?

 

https://support.lenovo.com/us/en/solutions/ht500208

 


 If a post answers your question, please mark it as an”Accepted Solution“!
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 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
 T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
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rudiwave
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Posts: 7
Registered: ‎11-02-2018
Location: AT
Views: 2,320
Message 3 of 9

Re: Problem with PWMTR64V.dll

Thank you, yes I tried both of the soluations...

 

Solution 1: I cant find those files in the folder...

Solution 2: Administrative Tools does not display a TVT folder for me (see in the screenshot below!

 

best, RudiAnmerkung 2018-12-12 210325.jpg

Popocatepetleic
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Posts: 5
Registered: ‎11-11-2018
Location: NL
Views: 2,300
Message 4 of 9

Re: Problem with PWMTR64V.dll

I have the same problem on 3 diferent ThinkPad systems after the latest Windows 10 update (December 2018). These systems are X1 Carbon, L480 and L580 (All systems are brand new out of the box!)

 

Any idea how to solve the issue ASAP?

 

And yes I tried the solutions as mentioned earlier in the link

 

Popocatepetleic
Paper Tape
Posts: 5
Registered: ‎11-11-2018
Location: NL
Views: 2,298
Message 5 of 9

Re: Problem with PWMTR64V.dll

This solution doesn't work. It looks like as a new issue occurred after the latest Windows 10 update (December 2018).
Popocatepetleic
Paper Tape
Posts: 5
Registered: ‎11-11-2018
Location: NL
Views: 2,264
Message 6 of 9

Re: Problem with PWMTR64V.dll

Issue has been solved:

 

Goto and run  C:\ProgramData\Lenovo\ImController\Plugins\ThinkPowerPackage\x86\setup.exe

After correct installation reboot and solved.

 

 

rudiwave
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Posts: 7
Registered: ‎11-02-2018
Location: AT
Views: 2,254
Message 7 of 9

Re: Problem with PWMTR64V.dll

Thank you, worked perfectly!

 

Greetings

Lenovo Staff
Lenovo Staff
Posts: 5,286
Registered: ‎10-29-2009
Location: NC
Views: 2,144
Message 8 of 9

Re: Problem with PWMTR64V.dll

Sorry for this problem.  Although running "C:\ProgramData\Lenovo\ImController\Plugins\ThinkPowerPackage\x86\setup.exe" will make the error message go away, it will also end up installing a back-level module that contains known bugs.  To avoid this problem and continuing using the latest module, please follow these steps:  https://forums.lenovo.com/t5/Lenovo-Vantage-Knowledge-Base/RunDLL-error-message-about-PWMTR64V-dll/t...

 

We will fix this issue permanently in a Windows Update in early 2019.

rudiwave
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Posts: 7
Registered: ‎11-02-2018
Location: AT
Views: 2,133
Message 9 of 9

Re: Problem with PWMTR64V.dll

Thanks for the help!

 

greetings, Rudi

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