09-10-2019 10:15 AM - edited 09-10-2019 10:22 AM
This is really annoying issue that happens from time to time. When I do Shut-Down/Reset/Hibernate/Sleep the screen goes black but the computer doesn't turn off, the power buttton and lenovo red dot are still on, even after long time. So I have to do long press on the power button to do hard power off.
I can't figure out why sometimes it happens and sometimes not. I tired to play with many settings (including power settings) on Windows but nothing seems to help, maybe the community can help me please?
09-10-2019 12:10 PM - edited 09-10-2019 12:26 PM
Have the same issue on a X1 Yoga Gen 2 Win10 Enterprise 1903 64 bit. I believe that it is an issue with the Intel Sensor Hub update posted recently by Lenovo. The update just did not do the trick, in my humble opinion. I hope I will be wrong.
I have a case open at Lenovo and they did not reply to it so far.
09-20-2019 05:14 AM
09-20-2019 05:25 AM - edited 09-20-2019 05:29 AM
I have to report that since only two days we could finish the recommendation of Lenovo in my case to do a complete fresh install of the Windows 10 OS v 1903 - and it fixed the issue!
I had to call in again to ask where the issue stands, then was asked whether I had upgraded to 1903 from the previous version (which was the case) and got this as a request "before ssuming the hardware is defect, we ask you install the OS fresh - no update". We used a blank SSD to not give up the previous install. After that clean Win10 install, Software Update installed all Lenovo drivers from scratch, and since then the machine works like a charm and all the above ugly things are history. It runs cooler than before, and explorer and MS Office tools react promptly with no delay as before to the same user files copied back to machine thereafter.
10-06-2019 04:14 PM
I am getting a similar behavior on my 4th gen yoga. I guess I will turn off the sleep behavior for now and hope that Lenovo figures out this issue.