01-04-2013 05:40 PM
Everytime I try to enroll a finger, I got an error saying too short. No matter how I try to scan any finger, I cannot get it to work and always get the error saying too short. Thanks.
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01-06-2013 04:25 PM
Are you using the Lenvovo software when you are getting this error? If so, this error normally appears when the finger is swiped across the reader and the duration was not long enough. Also, I would make sure the drivers for the reader are up to date (which can be found here), and also that the software is up to date (which can be found here.) When searching for the driver, you can use the dropdown menus to filter by operating system and device (i.e., Fingerprint Reader) to make searching faster.
Hope it helps,