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spottie
Paper Tape
Posts: 3
Registered: ‎02-07-2018
Location: US
Views: 806
Message 1 of 4

Question about X1 Carbon 5th generation getting warm

Hi Lenovo community users

 

I have an X1 Carbon 5th generation laptop from november 2017. I used this laptop for my school education for software development.

 

But I have an question, because when I use an editor program for software development, then I think the laptop is getting a litte warm on the right side.
I can feel that the keyboard is getting a little warm and the air from the laptop through the air flow in right side is getting warm.

 

When I don't have an editor for software development open in Windows the air and keyboard has a normal temeperature.

 

Is any other with this laptop version that have same or is my laptop defect?

 

Hope to hear from someone out there.


Best regards

Morten

veriton
Token Ring
Posts: 164
Registered: ‎06-23-2011
Location: GB
Views: 766
Message 2 of 4

Re: Question about X1 Carbon 5th generation getting warm

Is your fan running at the same time. Mine gets warm mostly on the right side, but also the fan is running a lot (it's more noisy than I would like).

_____
X1C5 May 17 | i7-7600U 16G 1TB LTE W10-1709 | USB3 dock + two 1080p displays, 25% on road
X220: i7, 16GB, m500 960GB, F5521gw
Lenovo Employee ThinkerTinker
Lenovo Employee
Posts: 5
Registered: ‎05-03-2016
Location: US
Views: 705
Message 3 of 4

Re: Question about X1 Carbon 5th generation getting warm

Hi, 

 

   Questions.

1) What is the highest load item that is consuming battery, you can find this under settings, then search for battery.

2) What is your BIOS build?  You can find using MSINFO32 in windows.  There are new BIOS updates for Microcode as well as some fan fixes.

3) Does the fan spin ok--do you hearing any clanking or rubbing?

<1.29>
 UEFI: 1.29 / ECP: 1.18
- (New) Updated the CPU microcode.
- (Fix) Fixed a mismatch issue between the Intel(R) ME configuration and FPF fuse settings.

<1.28>
 UEFI: 1.28 / ECP: 1.18
- (New) Updated the CPU microcode.
- (New) Updated the Diagnostics module to version 03.12.002.
- (New) Support switching TPM1.2 and 2.0 by utility.
- (Fix) Fixed an issue where Bitlocker Network Unlock doesn't work under multi-subnet environment.

<1.27>
 UEFI: 1.27 / ECP: 1.18
- (New) Updated the CPU microcode.
- (Fix) Fix an issue where user cannot enter Bitlocker Pin code by using Bloomberg 4 keyboard.
- (Fix) Fix an issue where system cannot boot with USB 3.0 Ethernet adapter or ThinkPad Docks
        with USB Ethernet device.
- (Fix) Fix an issue where Operating System cannot recognize custom ACPI Table.

<1.26>
 UEFI: 1.26 / ECP: 1.17
- (Fix) Fixed an issue where fan might rotated with max speed due to not reading CPU 
        temperature correctly.
- (Fix) Fixed an issue where PCI LAN might disappeared on boot menu after SCCM OS deployment.
- (Fix) Fixed an issue where system might not boot to OS when attached an external monitor 
        and its USB3 devices.
- (Fix) Fixed an issue where network boot might happened at reboot after resume from suspend 
         by Wake On LAN.

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Lenovo Employee ThinkerTinker
Lenovo Employee
Posts: 5
Registered: ‎05-03-2016
Location: US
Views: 703
Message 4 of 4

Re: Question about X1 Carbon 5th generation getting warm

Also,

 

Please note, Lenovo has issued a voluntary recall of some X1 Carbon 5th Generation laptop computers.

For more information, please visit https://support.lenovo.com/X1C_5GEN_RECALL

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