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Regarding Lenovo Vantage

2019-11-12, 13:31 PM

Hi there,

I am a Lenovo new player. I have a question ragarding LENOVO VANTAGE APP. When we perform the application, we could find out some information like "System Status", it list out some information (Memory, CPU etc... ) with Green Light or Red Light. my question is what the Green or Red indicator light mean???

 

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1815 Posts

08-02-2018

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Re: Regarding Lenovo Vantage

2019-11-12, 14:10 PM

Hi Hilfiger1014! Congratulations to your new Lenovo device and welcome to our forums community. Where did the red light indicator appeared? Did you run a hardware test? If yes, can you send the screenshot of the result to us? A red light after a hardware test pertains to an error message wherein there is a possibility of a hardware failure. For more information about the application, you can check this link: https://support.lenovo.com/us/en/solutions/ht505081.



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4 Posts

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Re: Regarding Lenovo Vantage

2019-11-12, 14:15 PM

Hi ,

 

Here is my screen shot. Thanks

 

Where is the red light indicator appeared? When I run two hyper-v vitual machine it will become red indicator light.

Did you run a hardware test? Sure, I have a try twice and all pass.

 

so I am so curios that what the indicator means.

 

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1815 Posts

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Re: Regarding Lenovo Vantage

2019-11-12, 15:36 PM

Thank you for the information. However, we're having hard time checking the second photo. Can you expand the error message under the memory so we can get the error code? Did you run the test while the machine is in idle mode?



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Re: Regarding Lenovo Vantage

2019-11-12, 15:45 PM

Hi Jwes,

 

NO Failed Components @@:: I reckon you could download the image ...

 

BUT the section of memory is green light and result code of Memory is WHD3O90000000-UO8W4F 

Final Result Code W3KVR9T8A9RH-H9M8LV

 

So I would like to ask Lenovo, whether or not the indicaor light is only for recommended for users to scale up his/her hardware??

 

 

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Re: Regarding Lenovo Vantage

2019-11-13, 19:56 PM

The image is blurry when we tried to zoom it. Base on the photo, the memroy section has red indicator, can you expand it and send to us a screenshot. The indicator light after the hardware test will tell if there is a problem with part being tested. It depends on the error message as well.



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Re: Regarding Lenovo Vantage

2019-11-13, 23:10 PM

Hi Jees:

 

normally I will perform the hyper-v on my device (Lenovo laptop). When my memory is over 10gb, it shows me indicator in red. If it is lower then 10gb, it shows me the green. So If I run the hardware testing once again and my memory is lower than 10gb it is still green, otherwise it shows me the red

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