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Bharris1
What's DOS?
Posts: 1
Registered: ‎10-05-2011
Location: Fl
Views: 5,600
Message 1 of 2

Restore to factory settings, no disc

I recently purchased a laptop from a yard sale, it is a lenovo thinkpad x120e. It currently runs windows 7, but it still has a domain and admin password linked to it. I was able to log on to windows because the person gave us the password for that, but now I see we r unable to download things, access certain parts of the computer, and open certain types of files without an administrator password. How can I reformat this to allow be to start it at factory settings, without a disc and access to those passwords?
Former Employee
Posts: 2,437
Registered: ‎04-10-2011
Location: Malaysia
Views: 5,549
Message 2 of 2

Re: Restore to factory settings, no disc

hey Bharris1,

i recommend that you get back to the person who sold you the unit to remove all the passwords.

then use the Rescue & Recovery software to make a recovery disc.

or call our support team via - http://bit.ly/LNVsuppNum

do note that charges will apply for obtaining a recovery disc.





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