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What's DOS?
Posts: 1
Registered: ‎07-17-2009
Location: San Ramon
Views: 739
Message 1 of 2

Resue and recovery disks by IBM do not work

I purchased a new hard drive and had to order the recovery CDs from IBM for $50.00 and now I can not load the recovery.  I reset bios to run cd 1st and then unable to get past product cd 1.I have had a series of errors but the latest says that d: is full and it does not restore.


the previous errors are product recovery could not find the x:\preboot\utils\convert.cmd


the 1st error was product recovery could not  find the x:\recovery\


any help out there

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 730
Message 2 of 2

Re: Resue and recovery disks by IBM do not work

what machine do you have ? X61, X60 or X40? If the discs doesn't work, it usually mean the discs have error in them, give Lenovo a call and ask them to send you another one. 

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft

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