10-30-2017 08:48 PM
I am attempting to update the firmware for my SSD according to the tool in System Update and Companion. It apparently detects and want's to update my SSD (Samsung MZVKV512HAJH) from 6L0QBXX7 to 7L0QBXX7. However when I do so it simply pops up a box which says "Firmware update FAILED! RC=0x5 Stopped by a soft error. Please try again".
I want to see a log or figure out what RC=0x5 means, or even what a soft error is. Where can I go to learn this?
10-30-2017 08:56 PM
Which laptop do you have? Windows version? Any recent major OS updates?