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tfandango
Punch Card
Posts: 37
Registered: ‎03-24-2016
Location: US
Views: 4,595
Message 1 of 16

SSD Firmware Update Tool Fails

I am attempting to update the firmware for my SSD according to the tool in System Update and Companion.  It apparently detects and want's to update my SSD (Samsung MZVKV512HAJH) from 6L0QBXX7 to 7L0QBXX7.  However when I do so it simply pops up a box which says "Firmware update FAILED! RC=0x5 Stopped by a soft error. Please try again".

 

I want to see a log or figure out what RC=0x5 means, or even what a soft error is.  Where can I go to learn this?

 

Thank you!

Community SuperMod
Community SuperMod
Posts: 5,333
Registered: ‎06-26-2008
Location: US
Views: 4,574
Message 2 of 16

Re: SSD Firmware Update Tool Fails

Good day.

 

Which laptop do you have? Windows version? Any recent major OS updates?

 

Regards.


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SadlJu
What's DOS?
Posts: 1
Registered: ‎10-31-2017
Location: AT
Views: 4,534
Message 3 of 16

Re: SSD Firmware Update Tool Fails

I have the same issue.

Lenovo Thinkpad P50 with the current Windows Update 1709

tfandango
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Posts: 37
Registered: ‎03-24-2016
Location: US
Views: 4,526
Message 4 of 16

Re: SSD Firmware Update Tool Fails

Windows 10 latest update on a gen 1 yoga X1. Thanks!

cmcginty844
What's DOS?
Posts: 2
Registered: ‎10-31-2017
Location: US
Views: 4,252
Message 5 of 16

Re: SSD Firmware Update Tool Fails

Same here - P50 running Win 10 Fall Creators Update

wmupchurch
Paper Tape
Posts: 4
Registered: ‎12-27-2014
Location: US
Views: 4,488
Message 6 of 16

Re: SSD Firmware Update Tool Fails

Same exact problem. T460s with all the latest windows and Lenovo drivers in place.  Same error code.  

madbot2
Fanfold Paper
Posts: 16
Registered: ‎05-15-2016
Location: US
Views: 4,482
Message 7 of 16

Re: SSD Firmware Update Tool Fails

same issue

x1c 4g

win10 home

cmcginty84
What's DOS?
Posts: 2
Registered: ‎01-23-2014
Location: US
Views: 4,456
Message 8 of 16

Re: SSD Firmware Update Tool Fails

Same issue with my P50 with Windows 10 Fall creators update.

iamalive
What's DOS?
Posts: 1
Registered: ‎11-01-2017
Location: TW
Views: 4,435
Message 9 of 16

Re: SSD Firmware Update Tool Fails

I have the same issue, too.

Thinkpad P50 with the Windows Update 1709

Lenovo Staff
Lenovo Staff
Posts: 5,306
Registered: ‎10-29-2009
Location: NC
Views: 4,408
Message 10 of 16

Re: SSD Firmware Update Tool Fails

I am seeing the same issue here.  We will investigate it.  Sorry for this trouble.

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