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12-06-2020

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  • Message 11 of 25

Re:Severe bug w/ X1E Gen1 webcam driver update. Rollback fixes it but Lenovo Vantage keeps updating it.

2020-12-06, 14:48 PM
Thanks for the information NateS. I'll submit feedback on the driver page and share what I learn. Thank you!
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06-27-2008

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  • Message 12 of 25

Re:Severe bug w/ X1E Gen1 webcam driver update. Rollback fixes it but Lenovo Vantage keeps updating it.

2020-12-06, 16:35 PM

@ cpschultz wrote:

Thanks for the information NateS. I' submit feedback on the driver page and share what I learn.Thank you!

 

You're welcome.


Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
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12-08-2020

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  • Message 13 of 25

Severe bug w/ X1E Gen1 webcam driver update. Rollback fixes it but Lenovo Vantage keeps updating it.

2020-12-08, 7:00 AM
This information helped me. Thanks.
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9 Posts

05-10-2014

Argentina

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  • Message 14 of 25

Re:Severe bug w/ X1E Gen1 webcam driver update. Rollback fixes it but Lenovo Vantage keeps updating it.

2020-12-08, 14:19 PM

Where do you provide feedback for this specific driver? I still can't find that page... :/

thanks!

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5477 Posts

04-25-2008

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  • Message 15 of 25

Re:Severe bug w/ X1E Gen1 webcam driver update. Rollback fixes it but Lenovo Vantage keeps updating it.

2020-12-08, 15:28 PM

@ Santiago2 wrote:

Where do you provide feedback for this specific driver? I still can' find that page... :/

thanks!

Please start a thread on the community "Feedback on the support site" board.

USB-C: Just cos it fits don't mean it works.
I don't work for Lenovo. I'm a crazy volunteer!
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618 Posts

07-03-2009

Andorra

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  • Message 16 of 25

Re:Severe bug w/ X1E Gen1 webcam driver update. Rollback fixes it but Lenovo Vantage keeps updating it.

2020-12-08, 19:26 PM

I completely agree with the OP. This problem is not resolved until a usable driver is released. Work-arounds are not solutions. If Lenovo can't create a competent driver, they should remove it and leave the old driver that works as the correct driver to use.

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9 Posts

05-10-2014

Argentina

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  • Message 17 of 25

Re:Severe bug w/ X1E Gen1 webcam driver update. Rollback fixes it but Lenovo Vantage keeps updating it.

2020-12-08, 19:35 PM

I just don't get it, that forum if completely off -topic. What does it have to do with this problem?

It really should be that hard, and I'm doing QA for free for Levono.

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1 Posts

09-24-2020

China

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  • Message 18 of 25

Re:Severe bug w/ X1E Gen1 webcam driver update. Rollback fixes it but Lenovo Vantage keeps updating it.

2020-12-11, 2:06 AM

Santiago, could you check your notebook and report the camera VID/PID, method please see attached photo. open device manager, find camera.

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4 Posts

12-06-2020

United States of America

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  • Message 19 of 25

Re:Severe bug w/ X1E Gen1 webcam driver update. Rollback fixes it but Lenovo Vantage keeps updating it.

2020-12-11, 2:40 AM

I've noticed the same problem Santiago reported with an X1 yoga 3rd.  The camera information is:
USB\VID_04F2&PID_B61E&REV_0425&MI_00
USB\VID_04F2&PID_B61E&MI_00

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9 Posts

05-10-2014

Argentina

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  • Message 20 of 25

Re:Severe bug w/ X1E Gen1 webcam driver update. Rollback fixes it but Lenovo Vantage keeps updating it.

2020-12-11, 14:42 PM

There you go:

USB\VID_04F2&PID_B61E&REV_0425&MI_00

 

Thanks!!

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