English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

1 Posts

10-07-2019

US

2 Signins

77 Page Views

  • Posts: 1
  • Registered: ‎10-07-2019
  • Location: US
  • Views: 77
  • Message 1 of 2

Short battery life new Thinkpad x1 carbon 6 gen

2019-10-07, 19:33 PM

I have been purchasing think pads for 20 years (x220 and x1). Bought a fully loaded X1 6th gen based on all-day computing claims. Nowhere close. I followed all of their advice. Gotten the battery replaced and motherboard fixed. Still not even close.

 

Contacted customer service directly. They are ghosting me now. Horrible.

 

I am so upset. 

Reply
Options

1815 Posts

08-02-2018

US

697 Signins

10126 Page Views

  • Posts: 1815
  • Registered: ‎08-02-2018
  • Location: US
  • Views: 10126
  • Message 2 of 2

Re: Short battery life new Thinkpad x1 carbon 6 gen

2019-11-19, 18:21 PM

Hi aaseegs! Welcome to our forums community. This is definitely not the experience we want you to have with us. We highly suggest you to reach out to our support at: 800-426-7378 and have the tikcet escalated to customer relations for further assistance. Hope everything goes well for you.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save