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  • Registered: ‎10-07-2019
  • Location: US
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Short battery life new Thinkpad x1 carbon 6 gen

2019-10-07, 19:33 PM

I have been purchasing think pads for 20 years (x220 and x1). Bought a fully loaded X1 6th gen based on all-day computing claims. Nowhere close. I followed all of their advice. Gotten the battery replaced and motherboard fixed. Still not even close.


Contacted customer service directly. They are ghosting me now. Horrible.


I am so upset. 


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  • Registered: ‎08-02-2018
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Re: Short battery life new Thinkpad x1 carbon 6 gen

2019-11-19, 18:21 PM

Hi aaseegs! Welcome to our forums community. This is definitely not the experience we want you to have with us. We highly suggest you to reach out to our support at: 800-426-7378 and have the tikcet escalated to customer relations for further assistance. Hope everything goes well for you.

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