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aaseegs
Paper Tape
Posts: 1
Registered: ‎10-07-2019
Location: US
Views: 170
Message 1 of 2

Short battery life new Thinkpad x1 carbon 6 gen

I have been purchasing think pads for 20 years (x220 and x1). Bought a fully loaded X1 6th gen based on all-day computing claims. Nowhere close. I followed all of their advice. Gotten the battery replaced and motherboard fixed. Still not even close.

 

Contacted customer service directly. They are ghosting me now. Horrible.

 

I am so upset. 

Support Specialist
Posts: 2,020
Registered: ‎08-02-2018
Location: US
Views: 66
Message 2 of 2

Re: Short battery life new Thinkpad x1 carbon 6 gen

Hi aaseegs! Welcome to our forums community. This is definitely not the experience we want you to have with us. We highly suggest you to reach out to our support at: 800-426-7378 and have the tikcet escalated to customer relations for further assistance. Hope everything goes well for you.



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