09-14-2015 02:46 AM
When i located 4G area in SYDNEY, i am able to switch on Wireless WAN Radio, anyhow it doesn't work at all. But when i located 3G area, i can not switch on Wireless WAN Radio, also i can not use internet service.
09-14-2015 03:41 AM - edited 09-14-2015 01:26 PM
Hi
What operators are you connecting to? Telstra?
What's the OS version on the laptop?
Modem behavior above might relate to the error you've described in another thread.
Do it well, worse becomes itself
09-14-2015 12:59 PM
thanks guru.
I am using Windows7 pro 64bit and TELSTRA is one of mobile company name. I've changed sim card yesterday, but it doesn't work till now. I think that it is not sim card issue.(also I am using lenovo access connections)
I can not switch on wireless WAN Radio when i click F8.
09-14-2015 02:09 PM
Do it well, worse becomes itself
09-14-2015 08:49 PM
thanks guru again.
1. Yes. I am able to see EM7345 device on the control panel as well.
2. Not thing changed, so that's why i've clicked wireless and bluetooth icon, it changes as well. Only wireless WAN Radion doesn't work at all.
3. I can not see any telstra icon, I can see any wireless WIFI icons.
4. Yes, AC doesn't have telstra profile, so that I've generate by manually, but it doesn't work at all.
thanks again...
09-15-2015 01:05 AM
Do it well, worse becomes itself
09-15-2015 01:20 AM
Thanks GURU
I can see WWAN Radio on & off, it is always off, when I click it switched on, it couln't change it.
name: mobile broadband connection 2
descri[ption: Sierra wireless EM7345 4G LTE #2
GUID: {AE20178F-1070-4C26-89F0-186F66BA2E9A}
physical address: 00:aa:00:4d:??:??(security, it is mac address)
state: not connected
device type: mobile broadband device is embedded in the system
cellular class: GSM
device id: 0049??????????????(security)
manufacturer: sierra wireless icn.
model: sierra wireless EM7345 4G LTE
firmware version: FIH7160_V1.2_WW_01.1442.07
Failed to retrieve some of the information: error 0xffffffff
I think that it error is caused by SIm module damaged....(out of order for SIM mudule)
thanks GURU
09-15-2015 02:00 AM
Do it well, worse becomes itself
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