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13 Posts

04-29-2016

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System Update fails to download and install any updates

2017-04-21, 11:55 AM

There are two critical updates available, 10 optional including a BIOS update, and System Update stops working and gives me the message "1 update failed to download and install."  Doesn't matter which update I try, same message.  I don't want to have to download all of these separately from the support site.  Does anyone have any experience with this error? 

 

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13 Posts

04-29-2016

US

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  • Posts: 13
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Re: System Update fails to download and install any updates

2017-04-21, 12:04 PM
Not sure why I didn't think of it, but have installed the stand alone System Update app and the critical updates installed, rebooted and success.

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4968 Posts

11-22-2011

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Re: System Update fails to download and install any updates

2017-04-21, 13:31 PM

For both tries at update,  did you use ThinkVantage System Update (TVSU) or the Lenovo Companion app?

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13 Posts

04-29-2016

US

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Re: System Update fails to download and install any updates

2017-04-21, 13:35 PM
First try was with companion. That's what kept failing. I then installed the standalone System Update application and they all installed fine.
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4968 Posts

11-22-2011

US

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Re: System Update fails to download and install any updates

2017-04-21, 14:09 PM

The Companion system update run logs are in:

c\programdata\Lenovo\ImController\SystemPluginData\LenovoSystemUpdatePlugin\logs

tvsu_*timestamp*.log

 

If you attach 1 of the logs to a post reply, I will review it.

 

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1 Posts

04-22-2017

NG

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  • Message 6 of 6

MY LENOVO Z2 IMEI SUDDENLY DISAPEAR

2017-04-22, 5:13 AM

Please my lenovo z2 imei just went off from my phone causing it not to have network, please i need a solution in dat.

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