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stbeap
Paper Tape
Posts: 1
Registered: ‎03-25-2015
Location: US
Views: 211
Message 1 of 1

THINKPAD X1 CARBON 20A7 CANNOT ACTIVATE TO VERIZON WIRELESS WITH GOBI 5000 CARD UNDER WINDOWS 8.1

Hi all,

 

I have problem with activating Verizon boardband service on my X1 laptop after it is back from the warranty service (bad mother board, my laptop has been working find with Verizon broadband service for 9 months before the motherboard died).

 

I made the research and found this http://support.lenovo.com/en/documents/ht082428

 

This is the same issue happened on the same model of my laptop, same model of my built-in air card.

The only difference is it was the windows 7 and mine is windows 8.1

 

Unfortunately, the solution on that article does not work for my case.

 

I contacted Lenovo and wait for the level 2 tech support to contact back to me my case number is 302MRJ8.

 

If anyone has any input please feel free to join in.

 

Thanks

Steve 

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