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2 Posts

06-09-2019

US

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  • Posts: 2
  • Registered: ‎06-09-2019
  • Location: US
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THinkpad X1 Carbon 6th generation does not recognize JBL Bluetooth Speaker

2019-09-11, 21:19 PM

I've got this laptop updated to the latest Bios / drivers etc and updated to the latest Windows 10 and it's still unable to recognize a JBL Bluetoth speaker.

 

I don't know what else to try. I've turned the bluetooth service to automatic start instead of manual, rebooted the laptop. and I still can't get it to recoginze this JBL speaker, which my older Thinkpad 420s recognized without  a hitch and with Windows 10.

 

Could someone please explain what I need to do to resolve this issue?

 

Thanks.

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28 Posts

07-23-2019

CN

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  • Posts: 28
  • Registered: ‎07-23-2019
  • Location: CN
  • Views: 476
  • Message 2 of 2

Re: THinkpad X1 Carbon 6th generation does not recognize JBL Bluetooth Speaker

2019-09-12, 6:22 AM

It's not sure what's the cause of this issue from your description.

Try to uninstall the Bluetooth driver in device manger and restart the machine (make sure the driver is really uninstalled).

Then  re-install the Bluetooth driver via TVSU/Vantage or manually install the EXE download from web (https://support.lenovo.com/)

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