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13 Posts

12-19-2007

Germany

27 Signins

238 Page Views

  • Posts: 13
  • Registered: ‎12-19-2007
  • Location: Germany
  • Views: 238
  • Message 1 of 1

TPM Error ID 13 and 516 occuring after some time

2009-01-09, 14:36 PM

Hi all,

 

 

on my TP X301 a TPM error occurs always after some up-time. I get error IDs 13 and 516 in the Windows Error Protokolls. This is leading to an unusuable  Client Security Password Manager. Client Security then tells me that the communication with the TPM-chip is blocked...

 

The Windows online Help for these IDs suggest me to replace the TPM hardware. I do not believe it is a hardware problem since fingerprint reader is working fine....?

 

Anybody got a suggestion on this?

 

I got vista x64 running.

 

The error information in German is:

 

TPM Error ID 13: "Beim Gerätetreiber für das Trusted Platform Module (TPM) ist ein nicht behebbarer Fehler in der TPM-Hardware aufgetreten, der die Verwendung der TPM-Dienste (z. B. Datenverschlüsselung) verhindert. Wenden Sie sich an den Computerhersteller, um weitere Hilfe zu erhalten."

 

TBS Error ID 516: "Fehler bei der Kommunikation mit dem TPM. Vom Treiber wurde 0x8007045d zurückgegeben."

 

ThanX a lot in advance.

 

St.

 

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