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Fly_Guy
Paper Tape
Posts: 5
Registered: ‎05-15-2011
Location: California
Views: 346
Message 1 of 2

TPM Problems

I have UEFI (1.15) with a clean install of Windows 7 Ultimate. I save my BitLocker PIN to my USB flash drive and choose to the option Run BitLocker System Check. When my system reboots it gives me the following error:

 

"The Bitlocker encryption key could not be obtained from the TPM"

Lenovo Staff
Lenovo Staff
Posts: 5,659
Registered: ‎10-29-2009
Location: NC
Views: 329
Message 2 of 2

Re: TPM Problems

It's a known issue with no fix currently available.  If you need bitlocker, then please don't use a UEFI installation of Windows 7.  Sorry for your inconvenience.

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