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22 Posts

03-11-2008

Canada

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TPM stops working spontaniously...need help

2008-11-27, 5:42 AM

The problem is that the TPM will spontaenously stop working after the laptop has been on for a while. When I enter a website where I protected it with fingerprint swipe, the prompt appears but after the fingerprint is registered, nothing happens. The password field is not filled in or automatically submitted. I don't believe it is the fingerprint reader at fault because I can log off windows and log back in using the fingerprint reader.

I get this error when I go into TPM Managment Console:

"Cannot load management console
Loading of the management console failed. Self-test has failed and the TPM has shutdown. (Eception form HRESULT: x8028001C) Try again."


To resolve that problem, I need to restart my laptop and it works for a short time but it will spontaneously fail again later.

 I have installed the most up to date CSS version. I could not find any drivers on Lenovo's website for the TPM.

 

My system:

X200, Vista Ultimate 64 bit

 

I hope I can resolve this problem because it is quite annoying.

 

Thanks

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5 Posts

11-26-2008

san jose, ca

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  • Message 2 of 6

Re: TPM stops working spontaniously...need help

2008-11-27, 18:03 PM

Well if your fingerprint reader can let you log in at the startup, then I would say it would be a software issue. Try reinstalling the browser plugin or the Client security system. 

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22 Posts

03-11-2008

Canada

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  • Message 3 of 6

Re: TPM stops working spontaniously...need help

2008-12-01, 18:21 PM
Just want to bump this up.
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22 Posts

03-11-2008

Canada

46 Signins

425 Page Views

  • Posts: 22
  • Registered: ‎03-11-2008
  • Location: Canada
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  • Message 4 of 6

Re: TPM stops working spontaniously...need help

2008-12-21, 18:41 PM
Come on lenovo. Help me out. Am I the only one with this problem?
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22 Posts

03-11-2008

Canada

46 Signins

425 Page Views

  • Posts: 22
  • Registered: ‎03-11-2008
  • Location: Canada
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  • Message 5 of 6

Re: TPM stops working spontaniously...need help

2008-12-27, 8:28 AM
another bump.....
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5491 Posts

04-25-2008

United States of America

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  • Message 6 of 6

Re: TPM stops working spontaniously...need help

2008-12-27, 9:49 AM

What altonfong said.

USB-C: Just cos it fits don't mean it works.
I don't work for Lenovo. I'm a crazy volunteer!
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