08-28-2008 12:38 PM - edited 08-29-2008 03:26 AM
As many of the forum members know, the X61 has a serious heat problem in the right palm rest. Under the palm rest, the wireless adapter is installed and it generates heat while working. Lenovo tried to solve this problem between the X60 and the X61 series in several methods including installing a second fan under the right palm rest.
Unfortunately, Lenovo didn't thought that all it's customers that paid good dollars for this premium model deserve the extra fan.
Only customers with the WWAN option are lucky enough to work on a cool palm rest. The others just don't get the fan.
The problem greatly increased since the introduction of the 4965AGN wireless adapter that generates even more heat when using G or N networks. People that are complaining on the heat and send their notebooks to Lenovo, are getting their motherboards replaced - and that's solves nothing.
Anyone understands that working with a hot palm rest can have seriously negative health implications and may cause a physical harm.
Please sign in this thread so the people in Lenovo will know that we will not go quiet on this.The second fan should have been default on all models. We expect that Lenovo will add this fan to any x61 owner who requests it, wherever in warranty or not.
If you have a blog or you are a member of other forums, please post this link there also so more people can join and influence on the company.
08-28-2008 12:51 PM - edited 08-28-2008 12:53 PM
08-28-2008 12:55 PM
08-28-2008 02:55 PM
08-28-2008 03:28 PM
What amazes me in this story is that Lenovo knows about the problem, and doesn't even offer this as an option during purchase. What's the big deal on installing another $10 fan on a $1000 notebook?
I hope that someone there understands what are the expectations from the Thinkpad products.
08-28-2008 08:32 PM
I'm IN! Too bad we aren't making much ruckus. Someone has got to think of a way to ROCK THE BOAT PEOPLE!
Maybe we can spam fax them. Or send boxes of dog poo to them. Can we file a lawsuit?
Thinkpad X61s (crap)
08-28-2008 08:38 PM - edited 08-28-2008 08:39 PM
You can also go here: http://www-307.ibm.com/pc/support/site.wss/product.do?template=/onlineassistant/submitAQuestion.vm&s... and submit a service request and just complain through that route. Use the link NOT to service your lappy but to complain and make them do more work to contact you and send out a box and ship them back nothing, LOL - waste their shipping money.
Oh hey, maybe this is where you send the pile of dog poo.
08-28-2008 08:51 PM