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08-05-2015

Australia

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The battery installed is not supported by this system and will not charge. Lenovo X220i.

2015-08-05, 7:10 AM

Hi All,

 

I bought a re-furbished Lenovo X220i and decided to buy an extra genuine Lenovo battery which is brand new (New Old Stock maybe?) from a dealer.

 

Battery Details:

 

P/N OA36283 on the Box.

 

P/N 42T4861 on the battery.

 

According to the Lenovo documentation, this battery part number should be compatible to Lenovo X220i. However, when I insert the battery in, it comes up with a message that the battery is not supported by the system and will not charge. The battery comes up with zero (0%) charge. 

 

I installed the latest driver I can find and still comes up the same.

 

Can anybody shed some light on this please?

 

Thanks.

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12426 Posts

06-06-2011

RU

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Re: The battery installed is not supported by this system and will not charge. Lenovo X220i.

2015-08-05, 10:29 AM
Hi

can you provide the photo of the labels on the battery surface (with quality the symbols legible)? Also, if OS is win7 and Lenovo Power Manager application is installed, it's very helpful to add information PM in the Advinced mode from the Battery tab.

There is a big chance the battery is faked.



x220 • Gobi 2000 3g | hdd, msata ssd, wwan, wifi, gps -- unique hand-made config
ThinkPad 25 Special Anniversary Edition. #retro. Signed by D.Hill
T470p | X1 Carbon Gen3 | Miix 2 10" | Yoga Tablet 2-1050F (Android) + BT Keyboard
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