07-08-2012 12:06 PM - edited 07-08-2012 10:02 PM
Last night I talked to a Lenovo support technician and he was patient enough to reproduce the problem on his x230 over the phone. So this is a known issue for them and new drivers will be released but he cannot say when.
He suggested reducing the sensitivity which he said solved his jumpy mouse, but that does not work for me and has the side effect of rendering the two finger scroll useless except for the most over deliberate gorilla pressure. Still for how totally and utterly useless this mouse pad is I would not mind sacrificing EVERY OTHER FEATURE if pointing and tapping actually worked.
Let's get on this Lenovo. Please.
07-09-2012 03:46 PM
The solution is to to use the TrackPoint.
07-09-2012 10:38 PM - edited 07-09-2012 10:40 PM
Was reading through your thread and I'm sorry to hear about the issues you're facing. I understand how frustrating this can can especially coming from a new machine. I hope to be able to assist as best as I can. I'd like to bring this up with our support team and get them investigate this issue. If possible could you PM me your details and I'll try to get this iss escalated to the relevant teams. The details i need are found below.
• Machine Family (e.g. T61)
• Machine Type Model (e.g. 7660-14A)
• Machine Serial Number (e.g. L3-234A)
• Bios version
• RAM (e.g. 2GB DDR3)
• OS (e.g. Win 7 64-bit Ultimate)
- Type of trackpad installed (egynaptic or Cypress)
• Steps taken prior to a reported issue (for an example software or hardware installed)
• Driver list and version of components (depends on issue discussed)
• Customers country of residence
• First and Last Name
• Contact Phone Number
• Email Address
• Case Number (provided by service centre)
Another thing that id like to confirm further is that, the jumpy touch pad happens when on AC or Battery?
Do let me know and hoper to recieve your PM.
07-14-2012 09:43 AM
AAAAH... I tried to program on this laptop this morning it was SOOO distracting.
This thing is a brick without a usable pointer device!!!!!!!!!!!!!
I haven't heard back from any lenovo yet.
They are basically selling a computer with NO touch pad because you CANNOT use this. I'm going to post a you tube video next. I'm beyond angry.
07-15-2012 01:38 PM
I have just bought my X230 and I do have the very same problem as it is described here. The TouchPad is unusable.
When can we expect solution to this problem?
07-16-2012 01:27 AM
07-16-2012 03:37 PM
What is it with Levono lately? Did they change management or something? They are making some seriouly poor corporate decisions. The trackpads on the X220 and X230 are ATROCIOUS! Exactly what was wrong with the older units? The one that I had in my X301 worked GREAT.
Lenovo, DON'T "FIX" THINGS THAT AREN'T BROKEN!!
07-20-2012 08:28 AM
Issue has been resolved via updating UltraNav TouchPad driver 15.1.19 and above. You may try the following:
You may download the TouchPad driver http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74582. Information found via Lenovo Assisted Search
Click on the Mouse/TrackPoint tab to download the driver which is suited for your OS.
After you have updated to the latest driver however problem still persists, kindly do the following.