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veriton
Token Ring
Posts: 162
Location: GB
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Message 1 of 66

ThinkPad X series shipping thread - 2017 edition

I'm guessing we might be due a 2017 shipping dates thread now...

 

Copied from 2015-2016 shipping thread,  here are some common points of frequent discussion:

 

  • How to get a system fast: Buy an in-stock standard configuration from Lenovo or a Lenovo Partner in your area. Customized systems take longer.
  • Avoid Credit Holds - ensure that BOTH your bill to and ship to addresses are listed with your CC bank before ordering
  • Lenovo will not bill your card until order ships - an authorization charge hold to check for available balance may show up when order is first placed.
  • Estimated ship dates are based on default lead time and can vary from what was displayed on website.
  • In the US and Canada, Lenovo utilizes UPS for new product shipments
  • Orders may ship before the Estimated Ship Date
  • Orders may enter through Alaska and pass through Louisville, KY before traveling on to final address
  • Cancellation requests may take up to 2 days to process
  • Requests to change configuration or other aspects of the order may require the order to be rebooked.
  • Lenovo does not accept payment via international credit cards, except AMEX.

 

---

Here's my shipping story:

I ordered an X1 Carbon 2017/5th Gen (top spec except for i7-7500U & 512GB PCIe storage) in the UK on 24 Feb. The Digital River order status hadn't changed since then so I emailed customer services today, who said: "Unfortunately, the ThinkPad X1 Carbon 5G 20HR ordered is currently unavailable and, as a result, shipping has been delayed. Your new estimated shipping date is 31/03/17." Yet the delivery status on the UK Lenovo store still says "7 business days". It's not ideal for me as my X220 screen is failing, and may not last out another month.

I think one or two people on here have received a new model X1C  - how long was it between order and delivery, and what model number do you have? TIA! Simon

 

_____
X1C5 May 17 | i7-7600U 16G 1TB LTE W10-1709 | USB3 dock + two 1080p displays, 25% on road
X220: i7, 16GB, m500 960GB, F5521gw
dontpokethebear
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Posts: 11
Location: New York
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Message 2 of 66

Re: ThinkPad X series shipping thread - 2017 edition

I ordered an X1 Carbon 5th Gen on February 20th and got a shipping notification yesterday March 7th; apparently it went through the export scan just a few hours ago (6:30PM Shanghai time). Pretty slow shipping speed if you ask me, and it missed the shipment date twice. I talked to customer service to get a 5% refund which is really nice. 

 

I plan on doing a small video review once I get it later this week, hopefully. There's little to no footage of the machine following CES so I'll be glad to help people see how the machine really looks and runs.

Frogybloop
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Location: US
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Message 3 of 66

Re: ThinkPad X series shipping thread - 2017 edition

Ordered the lowest end X1 carbon on 3/2/17 and made a few custimizations to it (upped processor/win pro), figured I could upgrade the 128 sata drive with an NVME drive myself instead paying lenovo the extra boatloads of cash. Initially it told me it would ship the 3/10, then last night that changed to the 3/17. I Was feeling a little bummed out then woke up to a shipping email this morning, says I'll have it by next Monday. Glad I got in when I did, looks like they've taken all other models off the website for the time being (with the exception of the nearly highest teir), must be high demand/low supply. The low end model was the first to go, wonder whats up. Anyway, considering how little info there is out there in terms of review, maybe I'll put up a little video about it once it arrives for others to get a look at.

veriton
Token Ring
Posts: 162
Location: GB
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Message 4 of 66

Re: ThinkPad X series shipping thread - 2017 edition


@Frogybloop wrote:

...I could upgrade the 128 sata drive with an NVME drive myself instead paying lenovo the extra boatloads of cash.

 

Look on the bright side: Apple want £300/$365 Cat Mad to upgrade MBP 13" from 512GB to 1TB NVMe, whereas Lenovo ask for just under half that amount for the same upgrade. Plus at least upgrading is an option with X1C (though I'd worry slightly about whether the BIOS whitelist applies and, if so, what devices are allowed).

_____
X1C5 May 17 | i7-7600U 16G 1TB LTE W10-1709 | USB3 dock + two 1080p displays, 25% on road
X220: i7, 16GB, m500 960GB, F5521gw
veriton
Token Ring
Posts: 162
Location: GB
Views: 7,989
Message 5 of 66

Re: ThinkPad X series shipping thread - 2017 edition

BTW my shipping date moved from 31 March to 24 March but my this point I'd already cancelled it (customer services didn't seem to have a clear understanding of expected delivery date). I'm thinking I might finally jump to a MacBook Pro 13".

_____
X1C5 May 17 | i7-7600U 16G 1TB LTE W10-1709 | USB3 dock + two 1080p displays, 25% on road
X220: i7, 16GB, m500 960GB, F5521gw
veriton
Token Ring
Posts: 162
Location: GB
Views: 7,799
Message 6 of 66

Re: ThinkPad X series shipping thread - 2017 edition

Well, in a funny turn of events, after my last post I ordered and received a MacBook Pro 13" 2016, spent a couple of weeks trying to like it but then returned it to Apple. This is very unusual for me - I've never returned anything like this before but overall there were just too many disappointments (not least poor battery life) for such an expensive machine and, frankly, Windows10 these days is pretty good so MacOS perhaps doesn't have the lead it one had.

 

Anyway, I just bought another X1 Carbon 5th Gen/2017 to replace my X220. Ordered yesterday with 3-4 weeks estimated shipping date.

_____
X1C5 May 17 | i7-7600U 16G 1TB LTE W10-1709 | USB3 dock + two 1080p displays, 25% on road
X220: i7, 16GB, m500 960GB, F5521gw
Frogybloop
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Message 7 of 66

Re: ThinkPad X series shipping thread - 2017 edition

I've had my X1C for about 4 weeks now and I must say its a **bleep** fine laptop. There appears to be some sort of hardware issue that is causing some of the trackpads to have a freezing/stickiness problem that makes it **bleep** hear impossible to use. I started a big thread about it elsewhere in these forums if you're interested. A replacement laptop fixed the problem, in case you see the same thing. Other than that though I'm very pleased.

 

Additionally, the M2 slot inside the machine can take both SATA as well as PCIe nVME, and it is not somehow whitelisted in the bios. So I can confirm that purchasing the SATA model and upgrading is totally an option. And the motherboard access is extremely easy with this model... which I can't say about some previous lenovo laptops.

 

Enjoy!

veriton
Token Ring
Posts: 162
Location: GB
Views: 7,790
Message 8 of 66

Re: ThinkPad X series shipping thread - 2017 edition

Thanks for your quick reply - yes, I'd just started looking at your 12 page touchpad thread. Hmmm - it still sounds unconclusive , but I'll post what mine is like once it arrives.

 

BTW I bought my X1C with a 10% Easter discount - I looked a various permutations for upgrading the SSD but actually found Lenovo upgrade pricing to be quite reasonable (having said that I'd recently bought 1TB from Apple so that makes most prices look cheap Smiley Wink ). But I did the same as you for my X220 (and memory - ordered with 4GB!).

_____
X1C5 May 17 | i7-7600U 16G 1TB LTE W10-1709 | USB3 dock + two 1080p displays, 25% on road
X220: i7, 16GB, m500 960GB, F5521gw
veriton
Token Ring
Posts: 162
Location: GB
Views: 7,580
Message 9 of 66

Re: ThinkPad X series shipping thread - 2017 edition

Well, I'm 4 weeks after ordering (for UK) - at end April I had an email giving estimated shipping date of 10 May, but have just spoken to Lenovo CS (it's Digital River for UK & Eire) and apparently all X1 Carbons are on a "waiting for parts" list with my new estimated shipping date of 31 May. I'm just hoping they're waiting for a new batch of working trackpads Smiley Tongue

 

Simon

_____
X1C5 May 17 | i7-7600U 16G 1TB LTE W10-1709 | USB3 dock + two 1080p displays, 25% on road
X220: i7, 16GB, m500 960GB, F5521gw
veriton
Token Ring
Posts: 162
Location: GB
Views: 7,536
Message 10 of 66

Re: ThinkPad X series shipping thread - 2017 edition

And here's the funny thing... my X1C5 left the factory today. Just going to be crossing my fingers about the trackpad...

_____
X1C5 May 17 | i7-7600U 16G 1TB LTE W10-1709 | USB3 dock + two 1080p displays, 25% on road
X220: i7, 16GB, m500 960GB, F5521gw
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