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3 Posts

06-09-2009

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Re: ThinkPad X series shipping thread - 2018 edition

2018-08-01, 22:25 PM

Lenovo is actively misleading consumers.  I ordered an X1 Carbon on July 22 and was given a ship date of July 31.  That date then moved to August 8 and is now August 13.   I went online and built the exact machine today--the website says the ship date is August 8.  So they are luring people with ship dates that they already know are impossible to meet.  That is called a deceptive trade practice and there are laws against it.  All Lenovo customer service says is "sorry".  I plan on submitting a formal complaint to the FTC and my attorney general's office.

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13 Posts

07-24-2018

United States of America

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Re: ThinkPad X series shipping thread - 2018 edition

2018-08-01, 22:50 PM

For sure they are misleading us. At least last time with the X1 yoga they promised me some discount or rebate. I don’t remember getting it but to be fair I never called back to press them on it. I would accept a one year warranty extension. 

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13 Posts

06-16-2018

United States of America

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Re: ThinkPad X series shipping thread - 2018 edition

2018-08-01, 23:25 PM

Ordered an HP Spectre 360 loaded up earlier this year. Got delayed by week. I called HP and was offered a 3 year warranty for my troubles - which I didn't even push for. Lenovo should give accurrate ETAs (a day or 2 delay isn't a big deal) because it ruins the whole experience. 

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13 Posts

06-16-2018

United States of America

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Re: ThinkPad X series shipping thread - 2018 edition

2018-08-03, 17:49 PM

Just received the dreaded your "order was delayed".??

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3 Posts

06-09-2009

United States of America

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Re: ThinkPad X series shipping thread - 2018 edition

2018-08-03, 18:00 PM

Is it any surprise that Apple has become the first company with a $1 trillion mkt cap and this was the news about Lenovo earlier this year:    

Lenovo Group Ltd. is increasingly at risk of being dropped from Hong Kong’s benchmark equity index as its shares tumble more than any other technology company in the world.

 

The Chinese computer maker has slumped 56 percent since being added to the Hang Seng Index in March 2013, wiping out $5.8 billion in value.

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13 Posts

06-16-2018

United States of America

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Re: ThinkPad X series shipping thread - 2018 edition

2018-08-10, 22:27 PM

My order keeps being pushed back. Was set to ship on 08/07, got moved to 08/10, 08/12 and now to 08/13. Order was placed on July 15. Frustrating!

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2 Posts

07-18-2018

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Re: ThinkPad X series shipping thread - 2018 edition

2018-08-12, 19:09 PM

I think I should update you all on my shipping story. It may provide some ppl with hope, but not sure how indicative it is of the general experience. Ordered my thinkpad x1 C, i7 8650 vpro, 16 ram, 512 ssd, HDR display on july 12. Initial shipping shipping estimates were ships on 7/26 and deliver by Aug 3rd. Within a week, that was pushed back to ship on august 17 and deliver on august 24th. 

After another three days (july 22), it got revised to ship on aug 10th and deliver on aug 17th. then in a couple more days got pushed forward to deliver the 13th. the next day, ships aug 3rd and delivers on the 10th. And then on august 27th, it got pushed back to ships on the 6th and deliver the 13th again.

Finally, it ended up shipping on the 3rd and I received it on the 9th of august (nearly a month).

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13 Posts

07-24-2018

United States of America

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Re: ThinkPad X series shipping thread - 2018 edition

2018-08-16, 11:42 AM

So I checked today and it says it will ship August 21 for delivery in August 28. It keeps changing and I can’t remember what it said the last time I checked. 

 

In any case the ship date is one month after the order to the day. Expect one month lead times on this laptop. 

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13 Posts

06-16-2018

United States of America

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Re: ThinkPad X series shipping thread - 2018 edition

2018-08-18, 16:49 PM

Order update: Shipping gor pushed again. Now to 08/20. 5 times in less than 2 weeks. :(

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4 Posts

08-19-2018

United States of America

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Re: ThinkPad X series shipping thread - 2018 edition

2018-08-19, 20:31 PM

Ordered 20KHCTO1WW on August 9th.

 

Website advertised ship within 5-7 business days.

 

Status check says will ship Septeber 1st (3 weeks after order).

 

Will update when it ships - hopefully sooner than the Order Visitbility Portal (OVP) says, as that would better match their marketing and expectations set during the order process.

 

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