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iamhacked
Paper Tape
Posts: 2
Registered: ‎12-11-2018
Location: CA
Views: 1,334
Message 311 of 318

Re: ThinkPad X series shipping thread - 2018 edition

Original estimate was ships on December 8th, delivers on December 13th. Now it's showing an estimated delivery date of December 17th while UPS still does not have an expected delivery date due to the delays. Turns out my laptop has been stuck in Louisville, KY for 4 days now.

Learner33
Paper Tape
Posts: 2
Registered: ‎12-13-2018
Location: US
Views: 1,300
Message 312 of 318

Re: ThinkPad X series shipping thread - 2018 edition

I order mine yesterday, 12-12-2018, unsuspecting of the delays in shipping/ delivery. The shipping page still does not show any estimates for either shipping or delivery. I went for the shipping in 5-7 business days.. Smiley Sad. I would like to have it soon, but thanks to this thread, i am getting more realistic expectations

 

hopefully, they update the shipping dates in my order page

red-beard
Fanfold Paper
Posts: 16
Registered: ‎12-31-2018
Location: US
Views: 931
Message 313 of 318

Re: ThinkPad X series shipping thread - 2018 edition

Honestly, I ordered my 6th Gen X1 Carbon a couple of days before Thanksgiving. It "shipped" early, but then was held up in Shanghi due to "weather". It still arrived before the original commitment. I think they said 10-11 days before shipment, but shipped in 7. 

 

Ordered on the 19th. Shipped on 26th. Arrived on December 3rd. 

Ya canna change the laws of physics
Learner33
Paper Tape
Posts: 2
Registered: ‎12-13-2018
Location: US
Views: 914
Message 314 of 318

Re: ThinkPad X series shipping thread - 2018 edition

In reality, I ordered 12-12-2018, it shipped 12-16-2018, It was delivered on 12-19-2018. Thinkpad X1 Extreme. 

Thanks Lenovo

Dev_SP
Paper Tape
Posts: 3
Registered: ‎01-12-2019
Location: US
Views: 756
Message 315 of 318

Re: ThinkPad X series shipping thread - 2018 edition

It would seem that the delay in shipping is common. I had ordered a Thinkpad X1 Extreme from Lenovo on the 28 Dec 2018. Initial shipping date was indicated on 16 Jan 2019. Given the estimated duration of 1-2 weeks, the first shipping seems bearable and reasonable. However, I noticed that my credit card was charged twice for the laptop. Thereafter, I have contacted customer support for a refund of the double charge, which they quickly investigated and agreed to, but they also informed me that my shipping date has been pushed back to 28 Jan 2019 due to "lack of supplies". They merely inform. 

 

After pursuing the case further, the customer support told me they would try to expedite the shipment but there was no update on the shipping date in the order status. It is a rather disappointing customer experience from a first-time buyer of Lenovo product. 

INU000
Fanfold Paper
Posts: 5
Registered: ‎01-16-2019
Location: US
Views: 677
Message 316 of 318

Re: ThinkPad X series shipping thread - 2018 edition

Just for the record, I ordred Thinkpad X1 Carbon in the evening of Jan 14. OVP shows estimated shipping date is Jan 23, arrival date Jan 30.

 

15 days for a laptop--hopefully shippment will not be delayed.

joesixgig
802.11n
Posts: 540
Registered: ‎07-20-2009
Location: US
Views: 660
Message 317 of 318

Re: ThinkPad X series shipping thread - 2018 edition

Seems like it's time for a 2019 shipping thread. Any takers? Feel free to largely copy and paste the OP in this thread. Smiley Happy

joesixgig
802.11n
Posts: 540
Registered: ‎07-20-2009
Location: US
Views: 455
Message 318 of 318

Re: ThinkPad X series shipping thread - 2018 edition

There is now a 2019 shipping thread. Time to unpin this one, and pin the new one. Thanks @mynameistaken !

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