04-18-2018 11:28 PM - edited 04-19-2018 12:26 AM
UPS now officially lost my package (X1C6). What a horror. Let's hope I don't have to wait for another 4 weeks.
Update: Lenovo/Digital river tells me they will start an investigation which will take approx. 8 business days. How nice of them.
04-19-2018 05:22 AM
I had the same with my last Lenovo. UPS "lost" the package, the tracking simply stopped. I called UPS, they were of no help at all. Same with lenovo order support.
However, the laptop arrived a few days late with the tracking still showing in being located in Hongkong......
04-19-2018 05:46 AM
04-19-2018 12:42 PM - edited 04-19-2018 12:42 PM
Has anyone been using Lenovo's Order Visibility Portal (https://ovp.lenovo.com/lenovo-ovp-new/public/showdetail) to track their orders? I can open that page, but after I fill out my order # and email and click "Check Status", more often than not I got "This site can’t be reached, 10.96.40.61 took too long to respond." Anyone else having this issue? How do you check your order status?
04-22-2018 07:24 PM
Back to this site after a long hiatus (I last purchased a ThinkPad W530 CTO in September of 2012). Just placed an order for a ThinkPad X1 Yoga 3rd Gen on the April 22nd. Shipping estimates are May 2nd with delivery on the 9th. I remember custom orders being a bit of a nightmare my first time around so we'll see how this goes this time. I'd have bought a preconfigured machine but I'm not paying their outrageous price for a 1TB SSD. Looking forward to a screen with 500 nits.
04-24-2018 08:18 AM
Ordered my "custom" X1 Yoga (Black, i5-8350U, 16GB, 256GB, HDR) on April 17th, it shipped April 23rd, and is expected to arrive April 27th. I did call Lenovo to try to get upgraded shipping, but since it was not an available option on the website, and I had already purchased the laptop, this was not an option. Either way, they sent an expedite order to the production team apparently to try to get it to me by the 27th, when I'm set to go on a trip. We'll see if it gets here in time!
All in all, pretty pleased with the speed this seems to be going considering some of the other headaches I've seen. Now... what to do with my X230T dock-station.