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25 Posts

07-21-2019

DE

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Re: ThinkPad X series shipping thread - 2019 edition

2019-07-26, 9:51 AM

Yeah, I have the same feeling... and you are waiting for a full month now which I consider unacceptable.

I ordered my X1 Extreme at 18/7 and their estimated shipping date now is 31/7. If they don't fulfill this I will cancel the order, simple as that. That would be about half a month in my case which is the absolute maximum of what I'am willing to take in regards to waiting time. It is a Laptop with a few exchangeable standard components, not a custom built super car with paintjob, leather stuff, silver rims and whatnot.

And if you add in the stories with bad quality control (I assume the units they send to reviewers are thoroughly checked, though) it really is an expensive gamble and I begin asking myself if a Dell XPS 15 or some less expensive Laptop really would have been a worse choice.

So let's assume we receive our units in early august and they have quality issues that call for an exchange unit... then what? Wait another month?
I really hope they ship by 31/7 and we are lucky wrt quality... but these are a lot of if's and basically the same experience I had a few years back with a T440s, but here I'am again, learned nothing.

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50 Posts

07-14-2019

US

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Re: ThinkPad X series shipping thread - 2019 edition

2019-07-26, 10:58 AM

What im thinking or maybe hoping is that the delays were from this new model just coming out. Basically it took them a little extra time to get the asembly line running.

 

Now they will be able to really start cranking them out and there should be no more delays.

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2 Posts

07-26-2019

IE

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Re: ThinkPad X series shipping thread - 2019 edition

2019-07-26, 14:52 PM
Update: my order has now been shipped, not sure if its coincidence or community power but either way i'm a happier customer.
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4 Posts

07-23-2019

CA

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Re: ThinkPad X series shipping thread - 2019 edition

2019-07-27, 17:33 PM

My top-spec yoga gen 4 order, placed on the 12th, shipped today. It was scheduled to ship on the 31st, so a bit ahead of the revives schedule. I think the original delivery time to Toronto was estimated at a week so we'll see how long it actually takes to deliver. Hope it is worth the wait.

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50 Posts

07-14-2019

US

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Re: ThinkPad X series shipping thread - 2019 edition

2019-07-27, 18:32 PM

My order also shipped today. 

What is odd is this morning at 3AM I got an E-Mail saying my order was delayed but when logging into lenovo my ship date was still July 31st. Not sure why they sent me that Email.

 

Then I get an E-mail today saying my order was shipped with a tracking number. I would have cancelled if they delayed the order.

 

Mine is shipping from China to USA.

 

It seems they are getting these things moving now. 

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25 Posts

07-21-2019

DE

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Re: ThinkPad X series shipping thread - 2019 edition

2019-07-27, 19:11 PM

Congratulations. My X1E wasn't shipped, of course. When I log in and review my order state there is no date, just a message that says "Order in Process" w/o an estimated shipping date. The last one I've got was via mail, 31/7, same as yours if I remember correctly.

 

At this point I'am happy if they can hold that shipping date to Germany, but I have a bad feeling about this whole thing....

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25 Posts

07-21-2019

DE

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Re: ThinkPad X series shipping thread - 2019 edition

2019-07-29, 5:59 AM

My X1E was shipped today, estimated date was 31/7, so earlier than expected, nice.

 

It is shipped from Kunshan, China to Germany, so it'll probably will take a week I guess, but at least things are moving.

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2 Posts

07-26-2019

SG

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Re: ThinkPad X series shipping thread - 2019 edition

2019-07-29, 12:14 PM

Ordered an X390 online July 21st 2019, card gets charged and then there was a charge reversal four days later. I queried via e-mail and get a reply 2 days later saying that my card is charged again and everything is back on track. Except, the shipping and delivery dates have jumped 2 weeks forward!! E-mailed again, and I get a reply today that "your order is stuck in the system" and they will check with support and get back to be ASAP. While all this is going on, I get my other bundled items. Delivery now is expected around Aug 16th 2019, Help!! 

 

FYI: ordered a create your own X390 Yoga

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10 Posts

07-22-2015

US

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Re: ThinkPad X series shipping thread - 2019 edition

2019-07-29, 22:35 PM

My X1C7 is due for delivery tomorrow. I've watched it travel cross country from North Carolina to California for six days on the UPS site. It's a standard model (UHD) with carbon weave cover, 1TB SSD. Candidly, I don't know why Lenovo would ship GROUND "free" but not offer the choice for 2nd Day Air for $$. I sure did not see an option at checkout. Lenovo, this is a fail. I hope the laptop travelled well.

 

 

 

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19 Posts

07-25-2019

CA

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Re: ThinkPad X series shipping thread - 2019 edition

2019-07-30, 6:54 AM

I ordered Yoga X1 gen 4, stock item no customization, listed as 1 - 3 business days to ship. Order placed on July 8th, got shipped on July 25th from Hefei, China. It's showing delivery time August 6th. That is one month for a stock item. I talked to customer support on many occassions during this period, and they always gave same asnwer they will expedite it, and someone from Focal group will get back to me. Nobody ever reached back.

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